Sairah Aziz

Experience

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  Army Public School- Pakistan

  Mar 1996 - May 1998

  Teacher
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  Islamic School Of Irving

  Sept 1999 - Jun 2000

  Teacher
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  Fabricland Pacific Ltd, Vancouver, BC

  Mar 2000 - May 2005

  Assistant Manager

  • Managed store front efficiently to maintain a low 13% wage ratio• Worked closely with area supervisor and manager to ensure safe and clean work environment • Opened/closed store and performed cash out procedures accurately• Hired, trained, scheduled and supported 15 staff• Provided excellent customer service resulting in highest sales of Fabricland memberships• Played a key role in making Vancouver location a million dollar store

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  SEOCHC

  Feb 2007 - Jun 2008

  Assistant Health Promoter

  • Worked passionately with children and families from different cultures through warm, thoughtful and clear communication• Engaged children, parents and caregivers in play-based learning environment at BBBF (Better Beginnings Better Futures)• Assisted in setting up, cleaning and take down of equipment and materials for BBBF play group• Demonstrated knowledge and sensitivity to high need families in both playgroup and food bank environments• Observed activities to ensure safety and to seek out whatever needs to be done• Referred clients to appropriate social services and found different options to resolve their particular issues• Supported statistical tracking/reporting requirements for funders and internal/external reviews Show less

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  Dalhousie Food Action Group

  Jun 2008 - Jun 2011

  Coordinator (Program Manager )Dalhousie Food Cupboard

  Leadership and Organizational Skills•Scheduled, organized and executed daily business at the Dalhousie Food Cupboard•Coordinated, trained and supported 12-15 volunteers daily in busy Food Bank environment•Prepared quarterly reports for the advisory board, including financial, operational and client statistical data •Applied and secured various grants up to $50,000 depending upon the need of the project•Managed a $85K budget with such efficiency that for the first time in the Food bank’s history they had a surplus while maintaining the quality of services•Punctual person with strong work ethics and exemplary record of attendance•Goal oriented, reliable, resourceful and adaptable to changeInterpersonal and communication Skills•Passionate about working with seniors and families from different cultures through warm, thoughtful and clear communication•Provided referrals, resources, and guidance through patient and consistent client based service for a period of five years in a community based setting•Created a team partnership by bridging gaps between volunteers and board members to resolve bias and brain storm ideas of food security•Established new connections and worked closely with different service providers and neighbouring agencies to provide better services to our clients to improve their living standards Show less

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  M-Bridge Culture Integration Society for Professionals

  Sept 2011 - Feb 2012

  Assistant Executive Director (Volunteer)

  • Consulted on the preparation of funding application with supporting documents• Planed, organized and hosted weekly cultural based events • Used various medium to contact all members to inform about the upcoming events• Represented M-Bridge at various occasions

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  Jane Alliance Neighbourhood Services

  Oct 2011 - Oct 2012

  Administrator/Lead fundraiser (Volunteer)

  • Brainstormed and researched fundraising venues outside the centre independently to generate funds• Guided and assisted seniors, job seekers, students and volunteers as per individual needs• Took initiative to lead fundraising activities• Performed administrative tasks as required

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  Chartwell Retirement Residences

  Oct 2012 - Oct 2017

  Recreationist

  • Conduct annual audits to evaluate the efficiency of recreational programs that meet MOHLTC standards• Engage clients during small or large group activities that meet the physical, intellectual, emotional, social and or spiritual needs using Person Centered Approach• Maintain accurate records of resident documentation: resident assessments/re-assessment, care planning, MDS coding, progress notes, activity records and volunteer hours • Planed, delivered and evaluated daily social or recreational activities and programs. • Planned /assisted with Special Events and resident outings. • Facilitated in one to one support and resident self-directed activities.• Initiated, developed and implemented creative programs for well and high needs seniors. • Demonstrated knowledge and sensitivity to the residents and modified programs to accommodate individual needs. • Promoted independence by encouraging residents to feed themselves using Restorative Dinning aids, safe transfer and exercising techniques Show less

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  George Brown College

  Apr 2013 - Apr 2014

  Online Communities Coordinator

  • Facilitate over 20 online communities on various social networks• Provide appropriate guidance and assistance to new students starting in Health Care Sciences • Monitor all posts for quality and appropriateness to ensure a safe, inclusive and respectful environment• Respond to all inquiries in timely and professional manner while maintaining privacy

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  TransCare Community Support Services

  Sept 2013 - Sept 2017

  Community Dining Program Coordinator

  • Coordinate daily activities such as transportation, meals, petty cash, input of client statistics and accurate account of client payments to run Community Dining program smoothly and efficiently• Liaise with other departments to schedule PSWs, volunteers, drivers and students for appropriate support • Supervise and assist in set up, cleanup, take down, storage and inventory of equipment and materials• Create promotional materials and update Facebook page on weekly basis to actively promote Community Dining/Adult Day Program and upcoming events• Develop and implement quality control measures to ensure clean and safe work environments are maintained at all times• Initiate, plan, develop, deliver and evaluate creative recreational activities and special events for well and high needs seniors Show less

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  Veterans Affairs Canada / Anciens Combattants Canada

  Oct 2017 - Jan 2020

  Disability Support Assistant-

  ◦ Contributed significantly on At Risk Veterans Claim handler/ Redzone Team and Survivor Claims Team◦ Provided superb front-end administration support and excellent client service for incoming disability claims◦ Created, established and re-establish Disability Award or pension applications, Survivor Benefit, Priority Hiring, and Critical Injury Claims◦ Assisted Benefits Program Officers, Case Managers, and Veteran Support Agents with disability claims management◦ Processed medical reimbursement and travel claims within a timely manner◦ Prepared correspondence and drafted reports Show less

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  Veterans Affairs Canada, Veterans Benefits Team #2

  Jan 2020 - now

  Benefits Program Officer

  ◦ Determine eligibility and entitlement to government benefits and services◦ Adjudicate and render decisions on hearing loss, tinnitus, and psychological conditions in accordance with federal legislation◦ Provide counselling to Canadian Armed Forces and RCMP veterans and members regarding decisions, rehabilitation, resources, rights and obligations, application and claim processing as per federal guidelines ◦ Provide conflict resolution and gather information through a disability management lens using a holistic approach◦ Work in collaboration with internal and external clients to determine the most appropriate client-centric approach to disability management ◦ Collaborate with Case Managers, Veteran Support Agents, representatives, health care community partners and related providers/resources to provide guidance, advice, and directions to support safe return to work and vocational programs Show less

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  Veterans Affairs Canada / Anciens Combattants Canada

  Jan 2022 - Mar 2024

  Acting Veterans Benefits Team Manager

  ◦ Managed a team of 15 staff consisting of clerks, benefits program officers and nurse adjudicators◦ Facilitated weekly team meetings to promptly address any questions or concerns and to promote collaboration ◦ Motivated staff by providing constructive feedback and improved performances◦ Provided expert advice, vocational rehabilitation planning, and supported two injured/ill persons and Sunlife Financial in coordinating their safe return-to-work.