Michal Liszewski

Experience

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  Medica Assistance S.A.

  Feb 2012 - Jul 2015

  IT Specialist

  - Knowledge and experience in Windows, Linux, Network devices administration (Mikrotik or Cisco)Familiarity with DNS, DHCP and TCP/IP networking, VoIP technology, VM, Cloud, Network storage, devices Iphone, Android, and many more...- Monitors (infrastructure, applications, and business transactions/flows), maintains & restores service for the infrastructure, applications (online and offline), and security, while meeting service level agreements for infrastructure, applications, and data/reporting.- Provides IT support for technology areas across computer network and storage (QNAP).- Experience within workstation, server and network support Knowledge of Windows-based operating systems, Windows-based servers, Microsoft Office, TCP/IP – networks and active directory, call center - systems, - Participate in conducting needs assessments; projects costs associated with needed hardware, software, and other related components,- Trains mentors and assists IT Support Specialist I staff and new hires. Troubleshoots and resolves level 2 computer, audio, video, telecommunication, and/or related system hardware and software problems to include providing technical assistance, evaluating and troubleshooting systems, and installing and configuring peripheral equipment and devices.- Helpdesk duties – provide first level IT support, working on Helpdesk Hotline and Service Now system- Manage hardware in the office PCs, printers, network devices, phone system and other equipment, care about service. Show less

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  Teekay

  Jul 2015 - now

  Electrician