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Chichi Doris Anya

Chichi Doris Anya

Customer Service Representative

Followers of Chichi Doris Anya239 followers
location of Chichi Doris AnyaLagos, Lagos State, Nigeria

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  • Timeline

  • About me

    Experienced account Assistant /Report Reconciliation Officer with Strong Analytical Skills, Effective Communication, Dedicated Customer Service Representative With a Proven Track Record Of Customer Satisfaction .

  • Education

    • University of ibadan

      2007 - 2010
      B.ed political scienceMajor or field of study second class lower

    • University of Ibadan

      2007 - 2010
      Bachelor's degree Political Science and Government

      I am self motivated individual ,resourceful and dedicated towards achieveing organizational goals and growth, a team player, assertive and prompt towards exceeding my superiors expectations

    • University of Ibadan

      2007 - 2010
      B.ed political science Education second class lower

      Activities and Societies: International project management professonal, international customer relationship management I studied political science as a major and Christian religious study as a minor.

  • Experience

    • Konga Online Shopping Ltd

      Oct 2013 - Jan 2014
      Customer Service Representative

      I make outbound call to customers and receive inbound calls ensuring total satisfaction at every point i attend to a customer, create order for customers,amends orders with error, escalate problems beyond my desk to the appropriate desk. also, i document every call received and complaints associated with it.

    • Naijaworkman.com

      Mar 2014 - Dec 2014
      Customer Service Representative

      Ensure customers request is met adequately and effectively executed thereby giving the customer a lasting experience .I receive inbound call , make outbound call .I supervise customers request and i make sure that every customer is satisfied.

    • Royal Prince Global Retail Ventures

      Aug 2015 - now
      Account Assistant

  • Licenses & Certifications

    • International project management professional

      IPMP: Institute for Participatory Management & Planning