Ignacio Urruela

Ignacio Urruela

Legal Assistant

Followers of Ignacio Urruela87 followers
location of Ignacio UrruelaGuatemala, Guatemala

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  • Timeline

  • About me

    BPO Manager at Capgemini

  • Education

    • ESI School of Management

      2018 - 2020
      Business Administration and Management, General
    • Universidad Rafael Landívar

      2005 - 2011
      Law
  • Experience

    • Arias Law

      Jan 2005 - Aug 2008
      Legal Assistant

      Office: Arias y Muñoz (Central American Law firm)Position: Legal AssistantObjectives and Role: Facilitate and carry out all legal requirements for registration purposes and litigation, focused primarily in Mercantile and Corporate Law.

    • Capgemini

      Aug 2009 - now

      Managing collections portfolio for outsourcing operations for a US based corporation in office supplies business. Responsible for $40MM in accounts receivables and reduced debt more than 60%. Contributed with $3MM in working capital helping with cash flow goals. Able to manage remote teams and ensuring operational execution without any disruption. I have led the Accounts Receivable portfolio of key customer for the largest bottling company in the world. Managed $500MM in accounts receivable for US and Canada market.

      • Engagement Manager

        Aug 2021 - now
      • Collections Supervisor / First Line Manager

        Apr 2016 - now
      • OTC Process Lead

        Aug 2009 - Apr 2016
  • Licenses & Certifications

    • Lean Six Sigma Green Belt (ICGB)

      Capgemini
      Jan 2014
  • Volunteer Experience

    • Intern United Nations Industrial Development

      Issued by UNIDO on Jun 2003
      UNIDOAssociated with Ignacio Urruela