
Ignacio Urruela
Legal Assistant

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About me
BPO Manager at Capgemini
Education

ESI School of Management
2018 - 2020Business Administration and Management, General
Universidad Rafael Landívar
2005 - 2011Law
Experience

Arias Law
Jan 2005 - Aug 2008Legal AssistantOffice: Arias y Muñoz (Central American Law firm)Position: Legal AssistantObjectives and Role: Facilitate and carry out all legal requirements for registration purposes and litigation, focused primarily in Mercantile and Corporate Law.

Capgemini
Aug 2009 - nowManaging collections portfolio for outsourcing operations for a US based corporation in office supplies business. Responsible for $40MM in accounts receivables and reduced debt more than 60%. Contributed with $3MM in working capital helping with cash flow goals. Able to manage remote teams and ensuring operational execution without any disruption. I have led the Accounts Receivable portfolio of key customer for the largest bottling company in the world. Managed $500MM in accounts receivable for US and Canada market.
Engagement Manager
Aug 2021 - nowCollections Supervisor / First Line Manager
Apr 2016 - nowOTC Process Lead
Aug 2009 - Apr 2016
Licenses & Certifications

Lean Six Sigma Green Belt (ICGB)
CapgeminiJan 2014
Volunteer Experience
Intern United Nations Industrial Development
Issued by UNIDO on Jun 2003
Associated with Ignacio Urruela
Languages
- enEnglish
- frFrench
- spSpanish
- geGerman
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