James Gibbons

Experience

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  Diversified Transportation Services

  Jan 1993 - Jan 2004

  Vice President of Operations

  Grew within this transportation and logistics organization from a part-time driving role, steadily upward to the title of Vice President of Operations. Earned this growth through continuous availability and a determination to grow and be exposed to new opportunities.Held senior-level responsibilities including:• Leadership over all business operations, including fleet management, budgets, human resources, market growth, routing, procurement, warehouse management, and operational improvement;• Continuous discussion across the organization around potential improvements;• Service delivery to world-class clients in a dedicated territory.Spearheaded major change and improvement initiatives including:• Introduction of branding on uniforms and trucks;• Implementation of early-era GPS routing tools;• New protocols around acquisition and refurbishment of vehicles;• Expansion of service to include 3PL;• Formation of vital sponsor partnerships. Show less

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  Ryder Logistics (on contract for Windowrama)

  Jan 2004 - Jan 2005

  3PL Fleet Manager

  Oversaw a fleet of 35 vehicles responsible for meeting all contractual obligations outlined by a respected window and door company touted for its quality products, fast delivery, and a dedication to service.Held senior-level responsibilities including:• Governance of contractual and safety compliance for the fleet;• Regular interaction with senior management from both Ryder and Windowrama;• Leadership and management of unionized employees.Spearheaded major change and improvement initiatives including:• Reduction of product loss through greater emphasis on vehicle inspections;• Introduction of a newer and more accurate payroll system. Show less

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  Rose Demolition & Carting

  Jan 2005 - now

  Director of Operations

  Oversaw all operations for this premier service provider for interior demolition work across New York. Over the course of this 10+ year tenure:• Coordinated all business and logistics operations for the company fleet of dump trucks and packers;• Provided an elite level of customer service and internal/external conflict resolution;• Developed and improved the fleet dispatch strategy;• Educated drivers on proper brand ambassadorship;• Prospected cost-effective suppliers and maintenance providers.Spearheaded major change and improvement initiatives including:• Redefinition of the driver-to-office communication strategy;• Standardization of the route-mapping strategy;• Introduction of high-tech administration and billing systems;• Negotiation for cost savings through elimination of company cell phones (replaced by a stipend). Show less