Imran Khan

Experience

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  S Abdulla & Co.

  Oct 2008 - Jun 2010

  Operation Co ordinator

  1. Adjustments of Customer’s Debit and Credit Note.2. Making and processing of Customer’s Amount Refunds.3. Making and processing of Customer’s Pay Order’s.4. Checking of Voucher’s and thorough investigation for any incorrect entries.5. Making and Finalizing of Monthly Purchases Approval for the branches.6. Tracking down and payment of different Invoices.7. Checking and finalizing of Sales man Incentives for both branches.8. E-mail Correspondences and telephonic conversations regarding day to day issues.9. Follow up of all important mails and conversations.10. Weekly and monthly progressing report to department head. Show less

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  1ST Guard Security UK Ltd

  Aug 2010 - Dec 2014

  Asst Manager HR & Co ordinator

  1. Updating and Maintenance of HR Master Database.2. Changes in designations/status.3. Revisions in Salary, Leave Management.4. Employee evaluation and Appraisals.5. Employee requests/ Disciplinary/ Warning letters.6. Employee engagement activities, salary negotiable.7. Enter the new employee’s details which include DOB, Family, Qualification, Previous experience.8. Booking of inductions and training for new arrivals and make arrangement for them.9. Proper Record of Documentations Passport, VISAS, Work Permit and Driving License.10 Make sure that Access Enterprises is up to date.11. Coordinate with the software engineer in case of problem in software.12. Prepare leave salary, calculation and forward to finance for further processing.13. Coordinate with HOD and make sure to receive accurate attendance details.14. Update bank details with Access Enterprises.15. Create weekly and monthly employees full Attendance report and provided to the respective HOD’S.16. Making of weekly KPI and Site Summary Report and send it to the directors and managers.17. Making of Local Employees Report by the end of every month and sent it to Managers and directors.18. Receiving and answering phone calls and put them forward to the respective person.19. Follow up of all important e-mails, phone calls and fax and provide them a correct feedback.20. Create employees ID cards for the new employees.21. Maintain and update employee filing on day to day basis.22. Arrange for department stationary requirements.23. Ensure all the information is accurate and up to date.24. Set up for fire evacuation procedures and bring it in to action in emergency Show less

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  Saira Memorial Hospital

  Jan 2015 - Jan 2020

  1. To conduct daily hospital rounds to keep abreast of the patients, staff requirements and to address any complaints.2. Coordinating the Quality Assurance program of the hospital.3. To ensure that all hospital registers are maintained up to the requirement of PHC and to point out any deficiencies or errors in the register.4. Prepare reports for perusal of the Senior Management relating to Hospital issues. 5. To have an active liaison with the Consultant and Medical Officers and to address their problems and to bring the same to the notice of the Management.6. To monitor the work rotas of the Medical staff and coordinate with the Nursing Manager to ensure that rotas are being followed.7. To coordinate with the Procurement Department and ensure timely and cost efficient procurement of medicines, consumables, medical equipment and stationary.8. To submit a daily report to the CEO of all happening in the hospital preceding 24hrs.9. To provide verbal and written information of any incidence in the hospital.10. To handle and resolve patient grievances and report the matter to the Management and update the relevant register to reflect the incidence and its resolution.11. To ensure that all Hospital equipment is maintained periodically as per suppliers recommendations and to arrange for its maintenance and servicing and maintain all record pertaining to bio-medical equipment in the Hospital.12. To attend and maintain minutes of all meeting held at in the Hospital and to ensure the implementation of the decision taken.13. To develop liaison with the HR Department and oversee all manpower related issues including fresh hiring of staff, inductions, orientations, EOBI, PESSI and Provident fund.14. To oversee and coordinate staff administrative matters i.e. leaves, loans, disciplinary actions and punctuality of staff members. Show less

  • Manager Quality Improvement & Patient Safety

    Jan 2018 - Jan 2020

  • Executive Quality Improvement & Patient Safety

    Jan 2015 - Jun 2018
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  The Indus Hospital

  Jun 2018 - Jan 2020

  Team Lead - Quality Improvement & Patient Safety

  1. Documentation of MSDS for the Indus Hospital, Sabzazar & Manawa Campus.2. Implementation of Administrative Procedures of Minimum Service Delivery Standards.3. Development of Governance KPIs and Action Plans for the Implementation of Minimum Service Delivery Standard.4. Development of Continuous Quality Improvement Plan.5. Monitoring of CQI Plan.6. Integration of all functional area in CQI plan.7.Design and Handling of Incidents and Complaint Management system for both the campuses.8.Use the Feedback of internal and external customer for continuous improvement of the Organization.9. Facilitate the Medical Records Review Meeting and gather data to analyze the effective documentation in Medical Record.10. Conducting detail Audit including Clinical and Administrative areas and furnish the detail Audit report to the Campuses for further improvement in their services.11. Conducting a Credential and Privilege (C&P) process for the senior Specialties and Senior Medical officers.12. Data Analysis of Patient Feedback.13. Development of the TORs of the Clinical and Executive Committees.14. Statistical Analysis of Medical Record/Chart Review.15. Conducting awareness sessions on applicable requirements.16. Developed tools to promote the culture of safety through people involvement.17. Assurance of quality healthcare services through bench marking. Show less

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  Shalamar Institute of Health Sciences

  May 2023 - Sept 2024

  Manager Outpatient Services
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  Fatima Memorial Hospital

  Oct 2024 - now

  Quality Assurance Manager