Aniket Mane

Experience

• 

  LTIMindtree

  Aug 2021 - now

  • Leveraged Datadog for infrastructure monitoring, configuring dashboards, alerts, and log management.• Managed support tickets in ServiceNow, ensuring SLA compliance and minimizing downtime.• Optimized SQL Server queries and resolved technical issues using SSMS.• Utilized Microsoft Dynamics CRM for overseeing system configuration and user management ensuring optimal performance and seamless integration of CRM functionalities.• Managed mobile form creation and workflow automation, in Prontoforms.• Managed application deployment and configuration, overseeing performance in a PaaS environment like Hyland Cloud• Provided Linux server support, optimizing performance and system reliability.• Delivered technical support via phone, email, chat, and ticketing systems.• Coordinated production system changes, adhering to change management processes. Show less

  • System Management Consultant

    Jul 2024 - now

  • Software Engineer

    Nov 2021 - Jul 2024

  • Production Support Analyst

    Aug 2021 - Nov 2021