Jeff Clair, PMP

Experience

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  Harris Interactive Inc.

  Sept 1998 - May 1999

  Phone Survey Interviewer

  Conduct market research study interviews with respondents ranging from physicians to household members.

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  Millenium Management & Marketing

  Jan 2000 - Jan 2001

  Manager
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  Progressive Employer Services

  Oct 2006 - Dec 2007

  Risk Assistant

  Production of Workers Compensation Certificates of Insurance, assembly of SIC-Code specific safety manuals for all clients, WC Cert annual renewal production.

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  Relph Benefit Advisors

  Jan 2008 - May 2011

  Benefit Information Systems- Team Leader

  Responsible for the 4 member Benefit Information Systems team. Oversight of database design, build and audit for all full service clients, data audits and reporting, system file interface management, client website design and build. Databases included HRIS management, Flexible Benefit Administration and Debit Card systems. Expert knowledge at MS Office Suite products.

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  Aon

  Jun 2011 - Dec 2011

  Benefits Specialist

  Assist Health & Benefits Consultants, Vice Presidents and Senior Vice Presidents. Conduct on-site client open enrollment presentations, track and report claims experience, assemble PowerPoint presentations (including renewal, strategy and benchmarking), ad-hoc reporting, and acting as the client to carrier liaison. Worked with clients ranging in size from 30 to 20,000 covered employees.

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  New York Mets

  Dec 2011 - Sept 2013

  Benefits Administrator

  This position includes the administration of our employee benefits package for front office employees as well as for major and minor league professional baseball players, billing reconciliation, on-boarding and off-boarding of personnel, COBRA administration, 401k administration and electronic interface, pension administration, OSHA record keeping and reporting, data and enrollment audits, and process workers compensation claims for all players, ballpark employees and front office staff.

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  Relph Benefit Advisors

  Aug 2013 - Jan 2016

  Responsible for the on-boarding process for new systems, supporting existing systems, and project managing all objectives relating to information systems and the on-boarding of new clients and services, and also to function as the facilitator of meetings for multiple objectives and projects. This position serves as an effective leader of the Benefits Information Systems team, including recruiting open positions and developing the skills of existing members. Software platforms include enrollment and administration systems, flexible benefit claims administration and processing systems and HRIS platforms along with utilizing the full suite of Microsoft Office programs for reporting, auditing and consulting on the development of communication and training materials. The Technical Advisor function trains internal staff as well as existing and prospective clients on all software platforms. Show less

  • Manager, Benefit Information Systems and Onboarding/Technical Advisor

    Jun 2014 - Jan 2016

  • Offsite Enrollment Supervisor

    Aug 2013 - Jun 2014
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  Greece Chamber of Commerce

  Feb 2016 - May 2018

  Director of Finance, Benefits and Administration

  An internal and client facing role, this position is responsible for all finance/accounting duties, administration of the health, dental and vision insurance program and the administration of day to day office management duties. Finance duties include accounts receivable and accounts payable administration, monthly bank reconciliation, monthly, quarterly and annual financial reporting for the Board of Directors and QuickBooks system setup, updates and ongoing maintenance. Benefit duties include full administration of medical, dental and vision plans along with New York State of Health enrollment, ongoing administration, cancellations and renewals, including quarterly client billing, ongoing additions, terminations, changes to subscribers and members, annual group and individual renewal consultation meetings and plan change/subscriber change processing, acting as a liaison between the groups/subscribers and the carrier and being a reliable and knowledgeable resource to current and prospective insurance clients. Administrative duties include office supply inventory maintenance and ordering, human resources duties such as the processing of onboarding, payroll administration, terminations, benefit enrollment and workers compensation, and membership tracking and retention. Show less

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  MediSked, a CaseWorthy Company

  May 2018 - Feb 2024

  Project Manager/Solutions Consultant

  A PMI certified Project Manager, this role supports the Sales team and the Implementation team by providing technical SAAS demonstrations to potential clients, managing the discovery process for new clients, drafting Scopes of Work, creating all Project Management documentation, managing implementation projects to on time and on budget completion, and managing/contributing to RFPs/RFIs. Added value contributions include presenting at several industry conferences, creation of podcasts and white papers, and serving as the resident Excel/Data Analysis guru of the department by holding group trainings and one-on-one mentoring. Show less

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  Emphasys Software

  Feb 2024 - now

  Project Manager

  Program management for the Emphasys MyHousing Portals software suite, enterprise client project management and project management process improvement.