Ashley Franks

Experience

• 

  The Surf Club

  May 2021 - Aug 2021

  Dining Staff

  • Served 15+ tables in a shift with up to 12 seats at each table: Take orders and serve beverages in a timely manner• Charged members for their orders in the POS system• Memorized a full menu for both our indoor and outdoor dining areas, a bar menu, as well as a rotating wine and draft list• Completed transactions of up to $4,000 each shift

• 

  CYPRESS GLEN RETIREMENT COMMUNITY

  Jan 2022 - May 2024

  Dining Staff and Host

  • Serve 100+ residents a night working collectively with a team of 8 staff members• Skilled in answering questions or resolving any difficulties on the spot and working in a busy environment• Trained 5 new employees on details of their job duties• Check in and seat 70+ residents a night as well as learning to memorize 150+ residents names and preferred tables• Maintained 100% positive relationships with residents and have 97.3% positive feedback rating

• 

  Stallings Parks and Recreation

  Jun 2023 - Aug 2023

  Marketing Intern

  • Created a 12-week Instagram marketing plan including the implementation of the Instagram account, posts, and captions• Created a marketing plan for town event of 3000+ attendees • Worked 2 town events of 700+ attendees creating and posting social media marketing• Completed Canva Design School courses• Created, collected, and organized survey data to fit marketing needs for community events

• 

  Doggett

  Jun 2024 - now

  Account Coordinator