Ravi Singh

Experience

• 

  Marks and Spencer Reliance India Private Limited

  Dec 2012 - Mar 2018

  Key Responsibilities:•Responsible for the day to day running of the store, maintaining standards, ensuring legal compliance checks on pricing etc•Assist in cashier training and providing support to cashiers where required•Ensuring achievement of sales targets which have been set for the department/s and provide input when deciding the targets•To Provide clarity progress towards targets by communicating to the team the department, store and overall regional performance•Ensuring minimization of shrinkage levels in the department, training the teams on how to handle merchandise and protect stock•To be role model in the highest standards of customer service with the team•To Ensure visual merchandising guidelines are adhered to and standards and maintained in the department/s provide feedback to visual merchandiser•Audit the department/s for achieving standards in fitting rooms and housekeeping, till areas etc•Assist with maintaining superior product quality by identifying product issues and communicating these to the merchandising team•To ensure adequate learning and development of the team through on the job training, VM training, product training etc• To ensure clarity of roles by dividing responsibilities between team members•Develop team members by providing timely and constructive feedback to help team members identify their strengths and weaknesses.•Motivate teams to drive sales and adhere to processes Show less

  • Section Manager

    Oct 2015 - Mar 2018

  • Customer Service Assistant

    Dec 2012 - Sept 2015
• 

  H&M

  Apr 2018 - Apr 2019

  Department Manager

  *To work and create an environment where customer to explore their personal style. *Supporting, leading and managing a team which delivers the best shopping experience in fashion retail. *Actively driving sales in the department. *Meeting the expectations of customers and colleagues at all times, as well as following H&M procedures and standards.

• 

  Reliance Brands Limited

  May 2019 - Nov 2019

  Store Manager
• 

  Aditya Birla Fashion and Retail Ltd.

  Dec 2019 - Jan 2022

  Department Manager
• 

  Marks and Spencer Reliance India Private Limited

  Jan 2022 - now

  • Store Manager

    Dec 2023 - now

  • Finance and Operations Manager

    Jan 2022 - Dec 2023