
Mustafa Adel
Pharmacist

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About me
Project Manager at Contact Insurance Brokerage
Education

Cairo University
2012 - 2017Bachelor's degree Pharmacy Good
Experience

Dr Nesma El Halafawy pharmacy
Jan 2013 - Jan 2014Pharmacist
Dr Adel pharmacy
Jan 2014 - Jan 2015Pharmacist
Dr Moheb pharmacy
Jan 2015 - May 2016Pharmacist
Dr/ Ahmed adel pharmacy
Apr 2016 - Dec 2017Staff Pharmacist
El remaya armed forces clinic
Mar 2018 - Feb 20191. Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents2. Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards.3. Register patients, update patient records, and verify insurance accurately and timely4. Follow company procedures related to workers’ compensation and occupational medicine patients5. Determine, collect and process patient payments and address collection and billing issues6. Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures7. Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests8. Balance daily patient charges (cash, check, credit cards) against system reports9. Complete closing procedures by preparing closing documentation and submitting required reports10. Prepare, sign, and drop the deposit in the safe on a nightly basis11. Complete cash control procedures and secure financial assets12. Maintain complete and accurate documentation.13. Maintain office supplies14. Observe safety and security procedures; promote a safe and pleasant work environment15. Report potentially unsafe conditions to management16. Regular attendance to ensure efficient clinic operations Show less
Public Relations Specialist
Sept 2018 - Feb 2019Staff Pharmacist
Mar 2018 - Aug 2018

Misr Pharmacies
Apr 2019 - Jan 2020Pharmacist
GlobeMed Egypt
Jan 2020 - Feb 2023§ Handling online transactions (including ambulatory, dental and optical)§ Handling offline acute medications transactions§ Handling chronic medications requests§ Adherent suspected Abuse reporting to F&A department for review§ Provider suspected Abuse reporting to F&A department and NRD for review§ Handling and replying to related guarantors and clients’ complaints§ Handling and replying to medical / administrative inquiries regarding claims DRCs § Medical debate with the client within follows up calls and second attempt approvals§ Providing Info Desk support to CSD for inquiries, urgent requests and calls with medical inquiries Show less
Senior Pre Authorization Ambulatory Services Agent
Aug 2022 - Feb 2023Medication Management Officer
Jan 2020 - Aug 2022

Contact Insurance Brokerage
Feb 2023 - nowProject Manager- Planning and developing the project idea. - Developing and leading the team . - Establish a deadline and monitor the progress of the project. - Identify and resolve issues that arise. - Performance evaluation of the project.
Licenses & Certifications
- View certificate

Certified Data Analyst Professional ( CDAP )
Epsilon AIDec 2023 - View certificate
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Healthcare Management, An Introduction (AHM250)
America's Health Insurance Plans (AHIP)Sept 2019 
Total quality management ( TQM )
MDY Egypt - MethodologyMay 2023
TOT diploma
Leeds University Business SchoolMar 2016- View certificate

Digital Marketing: Social Media Management
GOMYCODENov 2023 
Internal Auditing Program
MDY Egypt - MethodologyMay 2023
Pharmacy
Cairo UniversityMay 2017
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