Mustafa Adel

Mustafa Adel

Pharmacist

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location of Mustafa AdelEgypt

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  • Timeline

  • About me

    Project Manager at Contact Insurance Brokerage

  • Education

    • Cairo University

      2012 - 2017
      Bachelor's degree Pharmacy Good
  • Experience

    • Dr Nesma El Halafawy pharmacy

      Jan 2013 - Jan 2014
      Pharmacist
    • Dr Adel pharmacy

      Jan 2014 - Jan 2015
      Pharmacist
    • Dr Moheb pharmacy

      Jan 2015 - May 2016
      Pharmacist
    • Dr/ Ahmed adel pharmacy

      Apr 2016 - Dec 2017
      Staff Pharmacist
    • El remaya armed forces clinic

      Mar 2018 - Feb 2019

      1. Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents2. Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards.3. Register patients, update patient records, and verify insurance accurately and timely4. Follow company procedures related to workers’ compensation and occupational medicine patients5. Determine, collect and process patient payments and address collection and billing issues6. Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures7. Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests8. Balance daily patient charges (cash, check, credit cards) against system reports9. Complete closing procedures by preparing closing documentation and submitting required reports10. Prepare, sign, and drop the deposit in the safe on a nightly basis11. Complete cash control procedures and secure financial assets12. Maintain complete and accurate documentation.13. Maintain office supplies14. Observe safety and security procedures; promote a safe and pleasant work environment15. Report potentially unsafe conditions to management16. Regular attendance to ensure efficient clinic operations Show less

      • Public Relations Specialist

        Sept 2018 - Feb 2019
      • Staff Pharmacist

        Mar 2018 - Aug 2018
    • Misr Pharmacies

      Apr 2019 - Jan 2020
      Pharmacist
    • GlobeMed Egypt

      Jan 2020 - Feb 2023

      § Handling online transactions (including ambulatory, dental and optical)§ Handling offline acute medications transactions§ Handling chronic medications requests§ Adherent suspected Abuse reporting to F&A department for review§ Provider suspected Abuse reporting to F&A department and NRD for review§ Handling and replying to related guarantors and clients’ complaints§ Handling and replying to medical / administrative inquiries regarding claims DRCs § Medical debate with the client within follows up calls and second attempt approvals§ Providing Info Desk support to CSD for inquiries, urgent requests and calls with medical inquiries Show less

      • Senior Pre Authorization Ambulatory Services Agent

        Aug 2022 - Feb 2023
      • Medication Management Officer

        Jan 2020 - Aug 2022
    • Contact Insurance Brokerage

      Feb 2023 - now
      Project Manager

      - Planning and developing the project idea. - Developing and leading the team . - Establish a deadline and monitor the progress of the project. - Identify and resolve issues that arise. - Performance evaluation of the project.

  • Licenses & Certifications

    • Certified Data Analyst Professional ( CDAP )

      Epsilon AI
      Dec 2023
      View certificate certificate
    • Healthcare Management, An Introduction (AHM250)

      America's Health Insurance Plans (AHIP)
      Sept 2019
      View certificate certificate
    • Total quality management ( TQM )

      MDY Egypt - Methodology
      May 2023
    • TOT diploma

      Leeds University Business School
      Mar 2016
    • Digital Marketing: Social Media Management

      GOMYCODE
      Nov 2023
      View certificate certificate
    • Internal Auditing Program

      MDY Egypt - Methodology
      May 2023
    • Pharmacy

      Cairo University
      May 2017