Ketan Samel

Experience

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  Adecco

  Jun 2009 - Nov 2009

  IT Trainee SAP BASIS Administrator

  Bayer Crop Science (on the payroll of ADECCO India)• Conducted daily SAP system checks, reviewed logs, and performed troubleshooting and resolution activities for daily reporting.• Provided recommendations for changing parameters based on logs analysis.• Analyzed SAP dumps in ST22 for issue resolution. Applied and installed SAP licenses and maintenance certificates.• Changed and set up different operation modes for optimal system performance

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  Bristlecone

  Nov 2009 - Dec 2013

  Associate Consultant Sap

  Project(s) Undertaken: Mahindra and Mahindra Data Centre Project• Conducted daily health checks on SAP R/3 and OS levels for optimal performance.• Scheduled and executed backups using DB13/DBACOCKPIT for data integrity.• Implemented performance tuning for enhanced SAP R/3 efficiency.• Applied SAP notes and patches to ensure system compliance with updates.• Registered developers and objects on the service marketplace for collaboration.• Managed transports for smooth deployment of changes across the landscape.• Maintained instance profiles, conducted system refreshes, and defined roles using PFCG for system stability and security.OSISOFT• Conducted daily health checks to monitor system performance.• Managed exports and imports on virtual servers to prepare demo systems for clients, ensuring timely delivery.• Reported to clients every week, suggesting changes for new requirements during call setups.• Conducted Enterprise Portal system copy using export-import for SAP Web Application Server Java.Mahindra and Mahindra COE Project• Installed SAP R3 systems and portal installations (NW 7.0/7.1/7.3) with JCO configuration linking to backend R/3 systems.• Configured SAP R/3 with NW04 and Enterprise Portal system copies using export-import for SAP Web Application Server Java.• Led system refreshes, predominantly using Oracle-specific database copy and recovery, followed by SAP post-refresh steps.• Worked as the SAP BASIS Team Lead, providing technical leadership and advisory roles in SAP Basis Administration. Show less

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  Accenture

  Jan 2014 - Feb 2014

  Software Engineering Senior Analyst

  • Executed PMO-related tasks to ensure project management efficiency.• Scheduled interviews, facilitating a seamless recruitment process

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  Tata Consultancy Services

  Feb 2014 - Jun 2015

  SAP Basis Consultant

  Project(s) Undertaken: ABB• Monitored system health and conducted background job analysis, addressing failed jobs.• Implemented SAP Notes and defined roles, activities, and user menus using PFCG.• Conducted monthly/quarterly security audits and managed SAP SECURITY changes for SOX compliance.• Checked and analyzed RFC connections, ensuring seamless communication.• Managed transports, releases, and small rollout projects, ensuring smooth project-related transports.• Implemented compliant processes for Change Management, Configuration Management, Release Management, Incident Management, and Production Support.• Determined correct role assignments using SUIM, performed object-level changes to roles, and added authorization objects to Ztcodes using SU24. Maintained user ID details and created user IDs using SU01. Show less

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  Capgemini

  Jun 2015 - now

  Project(s) Undertaken:SMITHS• Worked as SAP Service Delivery Manager & Account Lead, working as primary interface and POC for service queries and escalations with client and stakeholders. • Ensured delivery of support services met contracted service levels and targets.• Closed all audits, internal & external, in accordance with contract requirements.• Led AMS team, adhering to geographical/ customer-specific policies, such as GDPR.• Managed Application Development and Maintenance (ADM) projects, including commercial, governance, performance aspects• Monitored service management, maintaining high-performance levels.• Worked as Project Manager for an ECC EHP Upgrade Project, working with executive leadership for solution reviews.• Mobilized team, created implementation roadmap and cost/ schedule baselines.• Developed a risk management plan to identify and address potential project risksRolls Royce• Led as SAP Basis Lead, driving SAP Annual Patching cycle independently from both technical and management perspectives.• Mentored and groomed Young Professionals, ensuring their skill development and alignment with team standards.• Worked as Deputy Service Delivery Manager, closely collaborating with the Senior Service Delivery Manager• Ensured quality measures in the team through timely reviews of designs, test scenarios, and test cases.• Successfully managed the "CRM to ECC integration using BTP" project, turning it around for successful completionBAE SYSTEMS• Participated in project calls, providing valuable insights and updates.• Offered technical assistance to team members, ensuring smooth project execution.• Installed and upgraded HANA 2.0 SPS 05 systems and performed system administration using HANA Studio.• Installed SAP S4HANA 2020 FPS 01, SAP BW4HANA, and SAP NW 7.5 PO with Oracle database.• Established detailed project plans, metrics, work plans, schedules, and resource plans. Show less CENTRICA• Assisted teams in technical escalations, ensuring effective problem resolution.• Provided technical assistance to maintain service levels and actively participated in P1 and P2 calls• Established an efficient Knowledge Transfer framework for seamless handovers and new resource onboarding.BAYER• Managed SAP HANA Life Cycle, including standalone HANA database installation.• Conducted system copies and refreshes on HANA Database, utilizing backup and restore methods• Executed SAP release upgrades and optimized performance for enhanced efficiency.• Worked on SAP support-related tasks and administered HANA systems using HANA StudioTOTAL• Monitored system health, executed routine checks, and implemented SAP Notes for optimal performance.• Applied support packages in ABAP systems using SPAM/SAINT and defined printers in the SAP R/3 system.• Conducted system refreshes with Oracle-specific database copy/recovery methods• Led a project team, providing training, facilitating discussions, setting performance goals, and developing project plans.• Mentored junior SAP Basis Administrators in system support and maintenance Show less

  • Project Delivery Manager

    Oct 2021 - now

  • Senior Consultant

    Jun 2015 - Sept 2021