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Joe Coyle

Joe Coyle

Customer Service Assistant

Followers of Joe Coyle111 followers
location of Joe CoyleGreater Manchester, England, United Kingdom

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  • Timeline

  • About me

    Software Developer at The University of Manchester

  • Education

    • Aquinas College

      2004 - 2006
      A Levels Computing, English, Psychology, Biology

      Activities and Societies: Aquinas-India Partnership English Language, Computing, Biology, Psychology

    • St James' Catholic High School

      1999 - 2004
      English and Science; Mathematics

      11 GCSEs from A - C including A grades

    • The Manchester Metropolitan University

      2006 - 2010
      BSc (First Class Hons) Computing

      Computer Science

    • The University of Manchester

      2012 - 2013
      PGCE Primary Education

      Primary PGCE

  • Experience

    • Sainsburys, Cheadle

      Sept 2004 - Nov 2006
      Customer Service Assistant

      Responsibilities included providing outstanding customer service to shoppers both at thecheckout and on the shop floor. Responsible for counting the takings of 3 tills and theLottery machine at the end of day. Occasionally supervised other colleagues on checkoutsand dealt efficiently with customer queries and complaints at the customer service desk.

    • Moss Hey Primary School

      Sept 2004 - Jun 2005
      Teaching Assistant

      This was part of my role as a Millennium Volunteer. This role allowed me to teach children directly in small groups on a variety of topics (including ICT), and to liaise with teachers as to what lesson content was to be taught by me. I worked mainly in Year 6.

    • Currys plc

      Nov 2006 - Jan 2007
      Cashier

      Responsibilities included providing excellent customer service to all customers, to makethem feel special. At the till, items were required to be ordered for delivery, which was partof my responsibility, as well as clearly explaining the delivery and installation process.Also, a large knowledge of products was required to assist any customers who askedquestions regarding any of the products sold. This job gave me valuable experience ofteam working.

    • Apple Retail

      Oct 2007 - Jul 2008
      Specialist

      Providing advice and knowledge on all Apple Products, enabling customers to make informed decisions, and allowing me to provide the perfect solution for their needs.

    • AstraZeneca Pharmaceuticals

      Aug 2008 - Jul 2009
      Software Developer

      Industrial Work Placement. Whilst at AstraZeneca, I was required to work as part of aglobal team developing a large application for medicinal chemists to analyse compoundsand make decisions about possible candidates for progression to synthesis. Several skillswere required including advanced programming, communication and presentation skills,as well as team work and time management.

    • A Primary School

      Sept 2013 - Aug 2016
      Teacher

      Teacher. Computing Subject Leader

    • The University of Manchester

      Sept 2017 - now
      Software Developer

  • Licenses & Certifications

    • Sitecore Certified Developer

      Sitecore

    • PGCE

      The University of Manchester

  • Volunteer Experience

    • Volunteer

      Issued by Oxfam on Aug 2002
      OxfamAssociated with Joe Coyle