David Kagimba

Experience

• 

  Catholic Relief Services

  Jun 2013 - Nov 2023

  During my time at Catholic Relief Services (CRS), I provided comprehensive ICT support to empower the organization's mission of serving the most vulnerable. I ensured the smooth operation of CRS's technology infrastructure, including Windows workstations, Android devices, and Cisco networks.My Key Achievements included:• Maintained and troubleshooted hardware and software, ensuring optimal performance for staff across multiple locations.• Streamlined ICT operations by implementing best practices for software deployment and inventory management.• Collaborated effectively with project teams to integrate technology seamlessly into development initiatives.• Played a key role in leveraging ICT tools to enhance project efficiency, improve program outcomes, and address environmental challenges.• Provided technical expertise and support for utilizing ServiceNow for user support and leveraging ICT for climate action initiatives.Some Additional Skills I Utilized:• Strong customer service with excellent communication and interpersonal skills.• Proactive problem-solving and a results-oriented approach in a dynamic environment.• Inventory management and technical documentation expertise.This experience allowed me to combine my technical skills with a passion for social impact, making a positive difference in the lives of those most in need. Show less

  • ICT for Development (ICT4D) Specialist

    May 2015 - Nov 2023

  • ICT Officer

    Jun 2013 - Apr 2015
• 

  Centers for Disease Control and Prevention

  Dec 2023 - now

  Computer Management Assistant

  I work closely with the Information Technology Team Lead to implement and maintain the network and communication infrastructure for CDC Uganda. Among the responsibilities are the upgrading and maintenance of Local Area Network (LAN) systems, computer hardware and software, system design, document management platforms, audio/video platforms, security, and internet connectivity for CDC Uganda’s Embassy and Entebbe offices.