Jen Hedin

Experience

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  CAP GEMINI U S LLC

  Jun 1998 - Mar 2002

  Senior Consultant, Management Consulting Practice

  Project Manager for an intranet-based knowledge tool initiative for a large public consulting firm.Prepared and managed deployment plan, handled issue resolution, designed all training, and managed the multi-country roll-out.Team Lead on an Oracle implementation for a billion dollar, privately owned company. Managed thecomplex system conversion process and coordinated 40+ resources across five teams.Team Lead for a Hyperion Essbase implementation for a leading global financial institution. Determined training needs, created materials, and prepped instructors. Authored extensive functional specification deliverable including process decomposition, system design, and test plan.Business Analyst for a financial analysis tool selection project. Researched and authored a 150-pagevendor guide that covered key players, products, and best practices; managed the vendor demo workplan and created vendor scorecards.Business Analyst for a finance and operations business transformation project for a diversified worldwide travel, financial, and network services company. Extensive current state process mapping and future state process design work via facilitating over 30 client work sessions. Show less

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  The Musicland Group

  Mar 2002 - Jul 2003

  Project Manager Program Management Office

  Program Manager for one of the company’s top three priorities focused on identifying, developing,testing, and deploying profitable entertainment-related trend and apparel products. Determinedproject team structure and resource allocation, planned and managed the execution of test initiatives,provided day-to-day supervision and work direction for project teams, planned and facilitated weeklymeetings encompassing eight cross-functional departments, and managed all project deliverables.Program Manager for a joint Best Buy Co., Inc./Musicland Group, Inc. entertainment strategy effortacross seven sub-teams reporting directly to the President. Oversight of 10+ external consultants,tracked and facilitated issue resolution across teams, prepared status reports and provided weeklyupdate to President, planned and facilitated weekly meetings which included 20+ senior executives,ensured integration between project teams, and managed completion of cross-team deliverables.Project Manager for a marketing process re-design initiative. Responsibilities included definingscope, phased approach, and project timeline. Designed and facilitated multi-day current stateprocess definition sessions that documented business requirements, integration points, roles andresponsibilities, tools, and key metrics. Identified improvement opportunities for future state design. Show less

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  Best Buy

  Jul 2003 - Mar 2008

  Director, Project Resource Group

  Lean Six Sigma Green Belt Certified Program Director and Project Manager with 10 years managing complex, high priority/high visibility programs and being a trusted business partner for delivering against goals.

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  Jennifer Gorney Consulting, LLC (Program Partnership with Best Buy)

  Mar 2008 - Dec 2008

  Program Director

  Program Director responsible for developing the program strategy and related tactical infrastructurefor a retail-wide and customer-facing program related to personal technology services. The program,which included 11 sub-teams and over 100 Corporate team members, addressed core foundationalissues, aligned the individual businesses where relevant, simplified offerings and processes, evolvedthe culture within the broader company, and trained over 14,000 associates.Program Director responsible for developing and implementing the plan for a multi-year portfolio ofinitiatives focused on building and supporting a scalable Parts model and updating of associatedprocesses. The Program, which was poised to deliver $100-$150M in annual operating profit,impacted multiple business units and touched all functions within the end-to-end process includingcustomers, employees, vendors, 14 Service Centers, 3rd party partners and the repair facility. Show less

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  Elizabeth grace photography

  Jan 2009 - Dec 2016

  Business Owner

  Owner and photographer at elizabeth grace photography, a high-end portrait studio specializing inprofessional maternity, baby, young child, and family photography. Managed the full end-to-end photography business with a special focus on the customer experience. Achieved double-digit year-over-year growth in six out of nine years in operation. Designed all marketing materials and campaigns, managed the budget, led all client consultation and sales meetings, handled all photography and editing, and guided clients on portrait investments. Show less

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  Wells Fargo

  May 2023 - now

  • Executive Director, Senior Lead Program Manager

    Jul 2023 - now

  • Lead Project Manager

    May 2023 - Jun 2023