SANJAY KUMAR

Experience

• 

  Kumar Overseas - India

  Sept 2004 - Aug 2006

  PRO

  MIS Reportings and documentation.

• 

  TeleTech

  Jan 2006 - Aug 2006

  CSA

  Acting Team Lead

• 

  Fiserv India Pvt. Ltd.

  Sept 2006 - Nov 2010

  Team Management, New Business Transition, Automation,Six Sigma Project Management Leading Six Sigma Projects, Transaction monitoring, Providing feedbacks to associates, preparing quality reports and analysis, data consolidation and analysis, preparing MIS reports etc.

  • Team Lead

    Feb 2008 - Nov 2010

  • Sr. Quality Analyst

    Sept 2006 - Jan 2008
• 

  CSC - Computer Sciences Corporation

  Sept 2010 - Mar 2014

  Managing team of 12 Business Analyst to run Cost Saving GRC Projects for GAMBI.• Run CSC Global investigation and identify scope of Automation• Decommissioning of reports to save effort and cost on absolute reports. • Standardization of the GRC so further scope of improvement can be identified and • Involve in weekly brainstorming for continuous improvement Plans• Work with Strategy and Architecture team on future GRC improvement plans.• Expedite GRC governance activities. • Reviews accesses and permissions on the GRC.• Provide inputs for data integration and governance strategies.• Find area of improvement and expedite decided Projects by the GRC Business Analyst Action Team. Show less

  • Project Lead - Business Analysts Action Team

    Apr 2013 - Mar 2014

  • Account Reporting Lead

    Sept 2010 - Mar 2013
• 

  DXC Technology

  Apr 2014 - Jan 2018

  Project Manager

  Managing the GAMBI's program level projects as Project Manager that includes Infrastructure Development, Infrastructure upgrades, Application Development and Application Enhancement etc. • Work closely with Project Sponsor to define the scope and business justification of the project.• Liaise between cross functional teams • Work with Project Team to get ready Project Plans, Schedule and other Design Document,• Ensure that Project has clear vision with provided requirements,• Chair Project Meetings and provide visibility to project obstacles,• Work closely with Project Teams to identify project risk and issue, • Escalate issue or concerns to Senior Management• Conduct brainstorming sessions between teams to find correction plans, • Provide high level and detailed visibility to Senior Management,• Ensure smooth delivery of the Project Show less

• 

  HCL Technologies

  Jan 2018 - Nov 2022

  • SIAM Problem Manager

    Jan 2021 - Nov 2022

  • SIAM Service Level Manager & Reporting Lead

    Apr 2019 - Jan 2021

  • SIAM Reporting Lead

    Jan 2018 - Mar 2019
• 

  DXC Technology

  Oct 2022 - now

  Associate Manager Service Delivery