Ronna Cha

Experience

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  ANSAMBLE Middle East Catering Services

  Dec 2018 - Apr 2023

  Administrative Secretary

  o Executive Support: Managed the Managing Director’s schedule, including arranging meetings, travel plans, and appointments. Facilitated communication between the MD, internal teams, and external stakeholders, ensuring timely and efficient information flow.o Client Communication: Handled client inquiries via email and phone regarding catering services. Provided accurate and timely responses to client requests, including preparing and sending quotations based on their specific needs and events.o Order Management: Managed all incoming catering orders from clients. Ensured that orders were logged accurately and processed in a timely manner, coordinating closely with the kitchen team for seamless execution.o Menu Coordination: Prepared customized menu lists based on client preferences, budget, and event type. Liaised with the kitchen Chef to confirm the feasibility of client requests and obtain necessary approvals.o Quotation Preparation: Generated detailed quotations for clients, outlining menu options, pricing, and service details. Ensured that all relevant information was clearly communicated to clients, addressing any additional questions or concerns they might have.o Menu Printing and Distribution: Once client menus were confirmed, printed and distributed copies for the kitchen team and Catering Manager. Ensured that the kitchen staff had clear instructions and that the Catering Manager was informed for event or delivery preparation.o Coordination with Catering Manager: Collaborated with the Catering Manager to ensure that the catering staff, delivery drivers, and all necessary logistics were arranged for events or client deliveries. Provided timely updates and resolved any last-minute changes or challenges to ensure smooth event execution.o Document and Report Management: Managed the filing and organization of documents, including client contracts.Generated reports on catering operations and presented them to the Managing Director for review. Show less

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  Digital Experts Marketing Consultancy. L.L.C

  Apr 2023 - now

  Administrative Executive

  o Executive Support: Act as the primary point of contact between the CEO/MD/GM and internal teams, clients, vendors, and government entities. Ensure smooth and timely communication and effectively manage the executive's daily agenda, including scheduling appointments, managing complex travel arrangements, and prioritizing meetings.o Project Coordination: Lead the coordination of high-level projects by managing timelines, gathering relevant data, and ensuring key milestones are met. This includes facilitating communication between departments and monitoring progress on critical projects.o Tender & Vendor Management: Spearhead pre-qualification and vendor registration processes for both government and private sector tenders, ensuring all documentation and compliance requirements are met in a timely manner. Oversee the end-to-end submission process, ensuring alignment with strategic business goals.o Client Relationship Management: Build and maintain strong relationships with key clients and stakeholders by addressing concerns promptly and professionally. Ensure that all client inquiries and issues are resolved to foster trust and long-term business relationships.o Business Development Support: Assist in identifying new business opportunities by conducting market research, preparing business presentations, and coordinating with the business development team on strategic pitches. Play a pivotal role in drafting proposals for new projects and initiatives.o Time and Workflow Management: Ensure optimal time management for the CEO by managing daily workflows, flagging priorities, and ensuring all administrative and operational duties are completed efficiently and on time.o Cross-functional Collaboration: Collaborate closely with other departments such as Finance, HR, and Operations, facilitating key initiatives that drive overall business performance and alignment with company objectives.o Confidential Correspondence:: handle sensitive and confidential communications Show less

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  Digital Experts Marketing Consulting LLC

  May 2023 - now

  Tender Specialist

  Major Duties:Tender Preparation-prepare and Coordinate tender submissions, including writing, editing, and formatting proposals.Stakeholder Management- Collaborate with cross -functional teams, including sales, marketing and technical experts, to develop tender strategies tender Evaluation - Evaluate tender opportunities and provide recommendations on whether to pursue or decline.Contract Negotiation - Negotiate contracts and terms with clients.Successes:Increased Win Rate: Achieved 30% increase in tender win rate through effective tender strategies .Revenue Growth : Contributed to a 80% increase in revenue through successful tender submissions and contract negotiations.SPECIFIC PROJECTS1. Project: School Health and Promoting Campaign for the Department of Health (DOH) - Role: Successfully led the tender bid process, developing a comprehensive proposal and presentation that showcased our team's expertise and capabilities. - Outcome: Won the competitive tender bid, securing a significant contract to implement a nationwide school health and promoting campaign for the DOH. - Impact: Successfully designed and implemented a campaign that reached over thousands students, promoting healthy lifestyles and behaviors, and contributing to the DOH's goals for improved public health.2. Project: Development of Health Promotion Materials for the DOH School Health Campaign - Role: Led the development of health promotion materials, including educational brochures, posters, and social media content, tailored to the needs of the target audience. - Outcome: Delivered high-quality materials that effectively communicated key health messages, contributing to the campaign's success and positive impact on the target audience. Show less