Sudarshan Subhash

Experience

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  Accenture

  May 2007 - Dec 2008

  Customer Service Technical Support

  • Handled an average of 20+ inbound technical support calls daily, assisting AT&T customers with troubleshooting and issue resolution.• Achieved a 90%+ first-call resolution rate, minimizing repeat calls and improving customer satisfaction.• Resolved technical issues efficiently, reducing average handling time (AHT) by 15% through structured troubleshooting.• Provided clear and effective communication, ensuring seamless customer interactions and issue resolution.• Documented customer interactions and resolutions, contributing to knowledge base improvements for the support team.• Collaborated with supervisors to escalate and resolve complex issues, ensuring adherence to SLAs Show less

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  Aditya Birla Minacs world Wide Ltd

  Feb 2009 - Nov 2010

  Management Information System (MIS) Executive

  • Developed and maintained daily dashboards and visual reports using Excel, SQL, and Power BI, enhancing data-driven decision-making.• Optimized business intelligence (BI) solutions, improving reporting efficiency by 30% through automation and process enhancements.• Collaborated with cross-functional stakeholders, tailoring data analytics solutions to support operations, finance, and performance management.• Led process improvements, reducing report generation time by 40% through automation and standardization.• Acted as a BI subject matter expert, ensuring seamless integration and utilization of data analytics tools for strategic decision-making. Show less

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  Crimson Interactive Pvt. Ltd.

  Nov 2010 - Nov 2011

  Assistant Project manager

  • Managed multiple projects simultaneously, achieving 100% on-time delivery.• Improved project workflows, reducing bottlenecks and enhancing efficiency by 18%.• Developed key performance metrics, ensuring accountability and process transparency.• Led stakeholder meetings, aligning project deliverables with client expectations.

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  K S Associates

  Jan 2012 - Jun 2014

  Assistant Manager - Operations

  • Managed financial reporting, ensuring 100% compliance with IFRS, and regulatory standards.• Developed and monitored budgets, optimizing financial forecasting and reducing variance by 15%.• Led tax planning and compliance efforts, ensuring zero penalties through timely filing and strategic tax planning.• Directed internal and external audits, improving audit efficiency by 20% through streamlined documentation.• Implemented risk management strategies, mitigating financial risks and strengthening internal controls.• Supervised and mentored a team of accounting professionals, increasing team efficiency by 25%.• Enhanced client relations, providing actionable financial insights and strengthening decision-making processes. Show less

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  J.P. Morgan

  Jun 2014 - Apr 2015

  Consultant-Treasury operation

  • Executed high-value payment transactions, ensuring compliance with treasury and regulatory standards.• Developed and maintained client onboarding processes, improving accuracy by 20%.• Mitigated financial risks, implementing strategies to enhance operational security.• Collaborated with cross-functional teams, aligning treasury functions with broader financial operations.

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  K S Sunder & Co.

  May 2015 - Feb 2019

  Finance Manager

  • Led financial reporting and forecasting, ensuring compliance with IFRS.• Optimized budgeting processes, reducing operational expenses by 10%.• Strengthened risk management frameworks, minimizing financial risks and ensuring compliance.• Implemented automation tools, reducing manual financial processing by 30%.• Supervised and mentored a team of financial analysts, improving productivity and decision-making.

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  Assemblage Entertainment

  Mar 2019 - May 2022

  • Project Planning: Develop detailed project schedules, coordinate with various departments, and ensure timely delivery of high-quality animation projects.• Team Coordination: Lead and mentor production teams, fostering effective communication and collaboration among artists, technicians, and other stakeholders.• Resource Management: Allocate resources efficiently, manage budgets, and oversee financial aspects to ensure projects remain within scope and cost parameters.• Client Liaison: Serve as the primary point of contact for clients, addressing concerns, providing updates, and ensuring client satisfaction throughout the production process.• Quality Assurance: Maintain high standards of quality by implementing rigorous review processes and ensuring all deliverables meet or exceed industry benchmarks. Show less

  • Production Manager

    Apr 2022 - May 2022

  • Production Coordinator

    Mar 2019 - Mar 2022
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  Trace VFX

  May 2022 - Jul 2023

  Assistant Department Manager

  • Spearheaded project coordination efforts, delivering multiple projects on time and within 5% of budget.• Managed a team of 150+ employees, implementing performance strategies that increased efficiency by 15%.• Optimized resource allocation, balancing project needs with financial constraints to improve profitability.• Led strategic planning initiatives, aligning department objectives with organizational growth targets.

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  Technicolor Creative Studios

  Sept 2023 - now

  Associate Producer Studio operations

  • Led resource allocation and project planning for high-value VFX and animation projects, ensuring optimal utilization of personnel and assets.• Improved workflow efficiency by 25% through process streamlining and automation of scheduling.• Developed and implemented talent management strategies, reducing skill gaps and improving team performance.• Managed budgets and financial plans, aligning project expenditures with corporate goals.• Collaborated cross-functionally with stakeholders to enhance production timelines and deliverables. Show less