Gulzar Gill

Gulzar Gill

Technical Support Specialist

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location of Gulzar GillDublin, County Dublin, Ireland

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  • Timeline

  • About me

    IT Service Delivery Lead @ FBD Insurance | Cloud Administration | ITIL v3 Expert |Prince2 Agile Practitioner |

  • Education

    • Savitribai Phule Pune University

      2003 - 2010
      Bachelors Chemistry

      in the year 2010 & Chemistry as the major subject.Completed HSC (Maharashtra Board) in the year 2003 with Pass Class.Completed SSC in the year 2001 with First Class.ITIL V3 Foundation CertifiedCompleted MCSE Course covering following topics:Managing and Maintaining a Windows Server 2003 EnvironmentPlanning, Implementing, and Maintaining a Windows Server 2003 Active Directory InfrastructureImplementing, Managing, and Maintaining a Windows Server 2003 Network… Show more in the year 2010 & Chemistry as the major subject.Completed HSC (Maharashtra Board) in the year 2003 with Pass Class.Completed SSC in the year 2001 with First Class.ITIL V3 Foundation CertifiedCompleted MCSE Course covering following topics:Managing and Maintaining a Windows Server 2003 EnvironmentPlanning, Implementing, and Maintaining a Windows Server 2003 Active Directory InfrastructureImplementing, Managing, and Maintaining a Windows Server 2003 Network InfrastructurePlanning & Maintaining a windows server 2003 Network InfrastructureInstalling, Configuring & Administering Windows XP ProfessionalDesigning a Windows Server 2003 Active Directory & Network Infrastructure Show less

  • Experience

    • Ibm Daksh Business Process Services Private Limited,Bangalore

      Jul 2007 - Aug 2008
      Technical Support Specialist
    • Mphasis

      Sept 2008 - Feb 2017
      Project Management Lead
    • Cognizant

      Mar 2017 - Jun 2018
      Team Leader
    • Mphasis

      Jun 2018 - Oct 2020
      Team Lead - Specialization
    • Enovis

      Oct 2020 - Feb 2025
      Operations Manager - EUC
    • FBD Insurance

      Feb 2025 - now
      IT Service Delivery Lead
  • Licenses & Certifications

    • ITIL Expert Managing Across the Lifecycle (ITIL-MALC)

      AXELOS Global Best Practice
      Dec 2014
    • Working with Difficult People

      LinkedIn
      Aug 2024
      View certificate certificate
    • PRINCE2 Agile® Foundation & Practitioner

      AXELOS Global Best Practice
      Nov 2023
    • ITIL Foundation Certificate in IT Service Management

      AXELOS Global Best Practice
      Sept 2025