Becky Ritchey

Becky Ritchey

Account Manager/ Customer Service Representative

Followers of Becky Ritchey124 followers
location of Becky RitcheyRed Oak, Texas, United States

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  • Timeline

  • About me

    .

  • Education

    • Eastfield College

      1996 - 1997
      None course work
    • Mid Cities Academy

      1986 - 1989
      High School Diploma

      Activities and Societies: Salutatorian, Yearbook staff, Choir

    • Dallas County Community College

      -
  • Experience

    • Arnold Transportation Services

      Aug 1998 - May 2001
      Account Manager/ Customer Service Representative

      Managed customer accounts in the North Texas area, created and maintained weekly and monthly reports in excel and power point for the General Manager of Operations, data entry and administrative duties as needed.

    • America's Beverage Company

      Mar 2002 - Aug 2006
      Customer Service Manager

      Managed client accounts both national and International, purchased and maintained inventory for warehouses across Texas and Tennessee, created and maintained reports for warehouse and corporate. Traveled to sister production plant in West Virginia to evaluate their traffic coordinator process in an effort to help cut overhead cost. I started America's Beverage Company as a Traffic Coordinator. Managed all transportation carriers, created and coordinated schedules for all inbound and outbound trucks, established a direct store delivery program that saved the company over $250,000.00 in my 1st year.Scheduled management and corporate events that included employ and family outings as well as team building exercises. Responsible for managing traffic coordinator. Show less

    • Dallas County Community College District (DCCCD)

      Sept 2008 - Aug 2009
      Executive Assistant
    • Duct Tape Lady

      Apr 2013 - Apr 2023
      Owner
    • Pilot Catastrophe Service

      Sept 2019 - Nov 2019
      Claims Representative

      Assisted in processing total loss claims on vehicles during the 2019 south Texas floods.

    • Swift Transportation

      Aug 2022 - Apr 2023
      Intermodal Operations Supervisor

      • Train and develop new and existing employees.• Oversee and manage day-to-day operations and workflow of the assigned intermodal driving team.• Deliver clear expectations to promote a positive work environment that is challenging and engaging.• Develop amicable relations with intermodal drivers on a personal and professional level.• Coordinate with drivers to Ensure timely pickup and delivery.• Aid in cost cutting by organizing timely emptying of loaded trailers and parking, and address problems promptly.• Plan Loads to achieve maximum productivity in given hours.• Address driver communications and provide required data to drivers.• Addressing driver concerns in a timely manner to ensure their needs are thoroughly met.• Establish short and long-term goals for the intermodal department and employees.• Convey and report the intermodal driver accountability to key leadership members.• Arrange for onsite periodical inspections of vehicles in use.• Coordinate with operations to manage driver pay, security, and availability of re-power.Manage records of personnel, expenditures and of government rules and driving regulations. Show less

    • Pilot Catastrophe Service

      Jun 2023 - now
      Desk Adjuster
  • Licenses & Certifications

    • Catastrophe Adjuster Registration

      Adjuster Academy of Texas
      Jul 2022
  • Volunteer Experience

    • Nursery/Caregiver

      Issued by Harvest Hill Church on Sept 2014
      Harvest Hill ChurchAssociated with Becky Ritchey