Becky Ritchey

Experience

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  Arnold Transportation Services

  Aug 1998 - May 2001

  Account Manager/ Customer Service Representative

  Managed customer accounts in the North Texas area, created and maintained weekly and monthly reports in excel and power point for the General Manager of Operations, data entry and administrative duties as needed.

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  America's Beverage Company

  Mar 2002 - Aug 2006

  Customer Service Manager

  Managed client accounts both national and International, purchased and maintained inventory for warehouses across Texas and Tennessee, created and maintained reports for warehouse and corporate. Traveled to sister production plant in West Virginia to evaluate their traffic coordinator process in an effort to help cut overhead cost. I started America's Beverage Company as a Traffic Coordinator. Managed all transportation carriers, created and coordinated schedules for all inbound and outbound trucks, established a direct store delivery program that saved the company over $250,000.00 in my 1st year.Scheduled management and corporate events that included employ and family outings as well as team building exercises. Responsible for managing traffic coordinator. Show less

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  Dallas County Community College District (DCCCD)

  Sept 2008 - Aug 2009

  Executive Assistant
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  Duct Tape Lady

  Apr 2013 - Apr 2023

  Owner
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  Pilot Catastrophe Service

  Sept 2019 - Nov 2019

  Claims Representative

  Assisted in processing total loss claims on vehicles during the 2019 south Texas floods.

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  Swift Transportation

  Aug 2022 - Apr 2023

  Intermodal Operations Supervisor

  • Train and develop new and existing employees.• Oversee and manage day-to-day operations and workflow of the assigned intermodal driving team.• Deliver clear expectations to promote a positive work environment that is challenging and engaging.• Develop amicable relations with intermodal drivers on a personal and professional level.• Coordinate with drivers to Ensure timely pickup and delivery.• Aid in cost cutting by organizing timely emptying of loaded trailers and parking, and address problems promptly.• Plan Loads to achieve maximum productivity in given hours.• Address driver communications and provide required data to drivers.• Addressing driver concerns in a timely manner to ensure their needs are thoroughly met.• Establish short and long-term goals for the intermodal department and employees.• Convey and report the intermodal driver accountability to key leadership members.• Arrange for onsite periodical inspections of vehicles in use.• Coordinate with operations to manage driver pay, security, and availability of re-power.Manage records of personnel, expenditures and of government rules and driving regulations. Show less

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  Pilot Catastrophe Service

  Jun 2023 - now

  Desk Adjuster