Leo Santis

Experience

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  Panambra Técnica Importação e Exportação Ltda

  Apr 1994 - Mar 2008

  Sales Manager

  • Started at the company in service department as field service engineer, subsequently moving up to different departments in the company from managing the service team, product manager, up to the Sales Manager position.• Market studies from customer to competition level to develop new products to specific technical applications in combination competitive price. . • Supporting directly key customers technically and commercially. • Leading 14 people among internal and external for a division responsible for 47% of the company annual turnover. • Monthly reporting on order entry, invoiced and back log orders, as well as stock purchasing and department expenses. • Literature revising for instruction manuals, catalogs, website information, etc. • Leading 17 people responsible for installation, training, calibration and service for all sorts of products sold by the company. • Quality Manager for ISO 17025 accredited system – Close relation to INMETRO National Laboratory. • Management of training program for all employees – Technical and Operational. • Outsourced services management: spare parts, painting, master standard calibrations, etc. • Training and service experienced: Installation and training for new products at customers as well as training the service team. Show less

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  Panambra Zwick Ltda - Sao Paulo

  May 2008 - Mar 2012

  Chief Operating Officer

  • Business and planning strategy for 5 different departments – Metallography, Metrology, Material Testing, Measuring Instruments and Service Department. Leading 26 internal people, 10 representatives and more than 30 dealers and distributors. • Marketing planning: trade shows, seminars, website, literature, product line portfolio, distributors co-sharing advertisement, etc. • Distribution channel network management: local and South American dealers and distributors. Traveling to set up new partners as well as joint visiting customers to identify new potentials, difficulties or specific solutions for applications and problems. • Stock management associated to technical and marketing needs as well as investment/expenditures • Close relation to local and international providers (US, UK, Germany, Japan, Switzerland, China, Taiwan, Turkey, India, France, Argentina) – technically and commercially product developments. • Yearly budget planning on sales/expenses as well as P&L monthly reports and sales analysis. • Startup planning for new facility for the company expansion (conclusion on February 2012) Show less

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  Fischer do Brasil

  Apr 2012 - Aug 2018

  General Manager

  • Responsible to setup new subsidiary in Brazil taking over full operation in South America based on Lean model operation.• Driving all company activities from legal affairs, financial import/export and accountancy to sales and service programs.• P&L and business strategy, from targeting products to specific market needs to be improved based on cost/benefit ratio to stablish a good market share position.• Directly involving on company IT solutions such as ERP, CRM and other marketing and sales tools.• Marketing planning focused on technical strategy - trade shows, seminars, website, technical publications.• Responsible for South American exclusive representatives: Strategy, Support and training. • Yearly budget planning, P&L monthly reports and sales analysis as well as KPI monitoring focused to quick response actions.• ISO 9001 accreditation implementation (granted on 2013) assuring that all employees not only meet the company mission and policies but also turning those as a common routine.• Identify new opportunities and technical solutions according to market region particularities focused on good relation with representatives and key account customers.• Establishment of all rules of compliance in all company business areas meeting local laws and regulations to meet global team rules. Show less

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  Autônomo

  Sept 2018 - now

  Gerente geral