Michael Deane

Experience

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  I & L DJing

  Mar 2014 - now

  Live Event Technician
• 

  Five Guys Enterprises

  Jul 2014 - Dec 2018

  Shift Manager

  • Meet customer requirements in a fast-paced environment. • Support team performance by resolving employee issues and conflicts. • Use appropriate procedures for handling money. • Use discretion and initiative to resolve customer complaints

• 

  Artistic Concepts Group, INC

  Jun 2017 - now

  Production Assistant
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  Library of Congress

  Jan 2018 - May 2018

  ISSO Support Intern

  • Assisting technology office staff in the research and selection of a one way step down the device to control the data flow from the Media LANS network to the Library of Congress Data Network (LCDN). • Evaluation each POD for security upgrades and working with the OCIO staff to implement the upgrades.

• 

  Swift

  Jun 2018 - Aug 2018

  Network Operations Intern

  • Knowledge of F5 devices and troubleshooting VPNs • Monitoring environment control of SWIFT's global sites.• Monitoring NOC events and alarming tools. • Dealt with Network Providers by opening tickets for down circuits to reduce customer impacts.

• 

  Red River

  Jan 2019 - now

  Supervisor, Managed Services