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Yatin Sharma

Yatin Sharma

Area Operations Executive

Followers of Yatin Sharma135 followers
location of Yatin SharmaWest Delhi, Delhi, India

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  • Timeline

  • About me

    Senior Technical Support Engineer

  • Education

    • Jaganath Institute of Management Sciences

      2015 - 2018
      Bachelor's degree Bachelor in Computer Application (BCA) B

      Activities and Societies: Captain in Basketball team (attained the 2nd position) Member of Football team (as a defender and attained the 1st position) Participated in Dance Competitions Won the 1st prize in LAN Gaming

  • Experience

    • The Learning Buddy

      Oct 2018 - Oct 2019
      Area Operations Executive

    • Convergys

      Sept 2019 - May 2022
      SME at DPM Administration

    • Concentrix

      May 2022 - Oct 2022
      Escalation Engineer

    • Citrix

      Oct 2022 - now
      Senior Technical Support Engineer

  • Licenses & Certifications

    • Amazon Web Services Solutions Architect - Associate

      Amazon Web Services (AWS)
      Nov 2024

    • Cisco Certified Network Association

      Cisco
      Jan 2019

    • Become a Customer Service Specialist

      LinkedIn
      Aug 2020
      View certificate certificate

    • AZ-900 Microsoft Azure Fundamentals

      Microsoft
      Jun 2021

    • AWS Certified AI Practitioner

      Amazon Web Services (AWS)
      Apr 2025

    • Citrix Certified Associate - Virtualization (CCE - V)

      Citrix
      Jun 2023