Kyle King

Experience

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  Best Buy

  Nov 2019 - Mar 2021

  Advanced Repair agent
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  Computers Plus

  Mar 2021 - May 2024

  • Computer Repair Technician

    Mar 2021 - May 2024

  • Service Manager

    Mar 2021 - May 2024
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  Root Labs US

  Oct 2024 - now

  Chief of Operations & Principal Technician

  Spearheading operational strategies to optimize efficiency, streamline workflows, and enhance overall business performance.Providing comprehensive IT support, including network infrastructure management, cybersecurity solutions, and cloud services.Guiding the development and implementation of innovative IT solutions tailored to meet the unique needs of our diverse clientele.Specializing in IT, Networking, Security, Web Development, and 3D Printing, I ensure the delivery of high-quality, reliable, and cost-effective services.Passionate about fostering strong client relationships and building long-term partnerships based on trust and mutual success. Show less

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  Bally's Evansville Casino & Hotel

  Dec 2024 - now

  Information Technology System Engineer

  Manage and maintain a diverse IT infrastructure, including AS400, Unix AIX, VMWare ESXi, Windows Server, and Windows operating systems.Perform daily system checks, monitor system performance, and proactively address potential issues to ensure system stability and uptime.Implement and maintain robust backup and recovery procedures to minimize data loss and facilitate rapid system recovery.Troubleshoot and resolve complex technical issues related to hardware, software, and network connectivity.Provide timely and effective technical support to end-users, including troubleshooting software issues, resolving hardware problems, and assisting with system access.Administer and maintain Active Directory, including user account management, group policy configuration, and access control.Ensure compliance with industry regulations and company policies.Collaborate effectively with vendors and other IT professionals to resolve technical challenges and implement system upgrades.Develop and maintain strong documentation of system configurations, procedures, and troubleshooting steps.Operating Systems: AS400, Unix AIX, VMWare ESXi, Windows Server, WindowsNetworking: TCP/IP, DNS, DHCP, VPNSecurity: Firewalls, Intrusion Detection Systems, Data EncryptionBackup & RecoveryVirtualization: VMwareActive Directory: Administration, Group Policy, User Management Show less