Kerry Hall

Experience

• 

  Newsagent

  Mar 1982 - Jan 1991

  Owner/Operator K.L Hall's Newsagency

  Owned and operated Newsagency and mixed business.

• 

  Perisher Smiggins Ski Resort

  Jan 1992 - Oct 1993

  Cashier

  Responsible for cashier duties for the Perisher Ski Resort

• 

  Gordon and Gotch Magazines

  Jan 1995 - Jan 1998

  Magazine Representative

  North Coast and New England magazine representative for Australian magazine company Gordon and Gotch.

• 

  Drake Training

  Jan 1998 - Jan 1999

  Field Support Specialist

  Trained and supported staff during the roll out of computers to Telstra technicians. This required travel to various Telstra Depot training locations throughout NSW. Newcastle, Goulburn, Young, Cambelltown, Wagga Wagga, Ballina, Coffs Harbour, Taree.

• 

  NC TAFE

  Jan 2000 - Nov 2015

  Teacher

  In my role at TAFE I taught business studies and Certificate IV TAE. This included computing and theory subjects from Cert III to Diploma. I also worked internationally teaching VET teachers the Certificate IV TAE course in Abu Dhabi and China.Certified Myers-Briggs trainer and conduct training in understanding personalities.Certified to deliver and use EQ-i 2.0/EQ 360 - (Emotional Intelligence instruments)

• 

  Telstra

  Jan 2007 - Jan 2008

  My main role was to support and train Telstra field staff. This included: coordinating with the work management centre to ensure skilled technicians were available. Working with team leaders supporting them in their role, organise staff training, ordering and fixing staff laptop computers, special project work when new initiatives were implemented. My responsibilities as a team leader included, managing staff rosters, ordering and approving tools, WHS audit checks on vehicles and equipment, checking work for compliance, solving problems, requesting additional support for staff, organise staff meetings to disseminate important information.

  • Field Technical Suppport

    Jan 1999 - Jan 2008

  • Team Leader

    Jan 2007 - Jan 2007
• 

  International Teacher Training Academy

  Oct 2012 - now

  Master Facilitator and Workplace Consultant and Mentor

  Experienced facilitation in: Diploma of Leadership and Management, Diploma of Business Administration, Certificate IV in Training and Assessment, Certificate III and IV in Business Administration, Certificate III and IV in Customer Contact, Developing and improving Teams, Certified EQ -i-2.0 Trainer -Developing and Using Emotional Intelligence,Certified MBTI trainer, Delivering Quality Customer Service, The 21st Century Learner, Critical conversations and dealing with conflict. Digital Literacy - specialising in delivering Indigenous literacy programs. Voir moins