Cam Schitter

Experience

• 

  Mcdonalds

  Nov 2004 - Apr 2005

  Crew member

  Worked Cash register and cleaned the lobby area.

• 

  Eastown Recreation Ctr Inc

  Sept 2006 - Jul 2017

  Mechanic/counterworker/bartender

  Part time job where responsibilities involve serving customers drinks as well as putting them on lanes. Also have to perform some repairs to lane machines.

• 

  Jasper Rubber

  Feb 2012 - Jul 2012

  Press Worker

  Ran a Press and inspected parts.

• 

  Universal Package Systems LLC

  Sept 2012 - Jul 2017

  Lead Designer
• 

  Indiana State University

  Feb 2018 - Aug 2019

  Lab Technician

  I work with the Office of Information Technology and perform maintenance on Lab machines.

• 

  Scale Computing

  May 2019 - now

  • Assisted enterprise customers with more complex technical issues within a RHEL-based KVM hypervisor with a high level of personalized care• Escalated critical issues and bugs to Tier 3s and the engineering team while acting as a liason for the customer to ensure their concerns are heard• Created and revised documentation to better reflect best practices and processes• Managed and maintained customers' disaster recovery environments to optimize readiness for catastrophic events • Mentored Tier 1 engineers, providing feedback and guidance to help them fully utilize their potential and strengthen the team as a whole Show less

  • Technical Support Supervisor

    Jul 2023 - now

  • Tier 3 Technical Support Engineer

    Feb 2022 - Jul 2023

  • Tier 2 Technical Support Engineer

    Jun 2021 - Jan 2022

  • Tier 1 Technical Support Engineer

    Dec 2019 - Jun 2021

  • Systems Administration and Support Intern

    May 2019 - Dec 2019