Joe Garrett

Experience

• 

  Alorica

  Aug 1996 - Dec 2001

  Sr Web Developer

  ------------------------------------------Formerly Packard Bell NEC Inc.------------------------------------------Web Developer, Programmer Developed SQL Database Stored Procedures Developed 57,678 Document Knowledge Base Developed Advanced Search Engine (Index Server) Developed Password Authentication Algorithm Developed Dynamic Content Sumbission Forms Developed Archiving System Developed Automated Backup System1. Managed, Built and Designed 56,768 Document Knowledge Resolution system based on thousands of configurations for millions of computer build delivered to hundreds of millions of consumers providing digital support and engagement utilizing HTX+IDC (precursor to the internet); published to the web through a gateway service and delivered directly to the desktop. Show less

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  Medicity

  Jan 2001 - Mar 2002

  Web Developer

  Integration of CRM solutions for medical professionals allowing them to view, edit and updates medical data remotely or from mobile devices. I implemented a dynamic reporting solution that enabled line of business data analytics, ad-hoc business level reporting that increased use case knowledge in the custom CRM solutionCONTRACTOR1. Converted ASP code to asp.net C# in 1 year2. Managed, Developed and delivered complete medical system integration suite

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  ITC LLC

  Mar 2005 - Jan 2006

  Command Center Manager

  Managed Call Floor Agents in support of Cricket Wireless Communications. CONTRACTOR1. Managed a team of 350 (approx.) first line help desk agents in computer support roles – kept call answer times under deliverable standards to meet contract obligations using training documents, acting as 3rd tier support and publishing of 1200+/- knowledge documents for symptom,issue,policy,cause,resolution.

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  Hewlett Packard

  Mar 2005 - Nov 2006

  Catalog Manager

  Integrated PeopleSoft CIF files for use in the catalog management and web support reducing repeat staff support calls and issue management.1. Built integration portal for Build order material data system in dynamic json array derived from flat files (txt) – using dynamic perl (cgi) script that enabled the use of a web based interface to schedule import of build order materials (millions of machines daily) data into an Oracle database.2. Managed a team of 10 developers in this engagement keeping them on task and delivering an entire automated system in 1 Year and 9 months (estimated to take 4 years)CONTRACTOR Show less

• 

  TriWest Healthcare Alliance

  Jan 2006 - Jan 2009

  Web Developer

  Built internal and external website with focus on self-service functionality for military veterans and beneficiaries to engage line of business commitments to government healthcare contracts. This includes working with Security, Contractors and bridging customer service needs directly by developing solutions to fulfill their requests. Webtrends administrator and developer, Web Security SME, ASP.NET SME, Graphic Designer, Website Designer and architect.1. Managed, Administrated, and built Government Access into DOD DEERS enrollment data using encrypted data middleware designed and built to support thousands of data requests per second.2. Managed, Administrated, and Developed internal SharePoint Document gateway for delivery of documents, metrics, and reporting of company policy, government policy, dod requirements and requests for tricare contract3. Managed a team of 15-30 individuals Show less

• 

  Self - Employed

  Jan 2009 - Jul 2010

  Web Developer

  Design, Developer and Program Websites for clients. Providing cutting edge solutions with timely delivery and best in class service.

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  Nazarene Bible College

  May 2010 - Jul 2011

  PHP Web Programmer

  Develop custom PHP applications, upgrade existing PHP code, or install and customize software.1. Delivered a full online content management solution that integrated with the front end website2. Created back-end system that integrated into the front-end for providing single point and click interface enabling the editing, control and update of content for the web.

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  Riggs Cat

  Nov 2011 - May 2015

  Sharepoint Developer

  .NET Website Developer - design, develop and maintain applications and solutions using current programming languages such as .NET, XML, Web Services, and SQL.1. SharePoint Architect - Designed and built intranet for delivery of metrics, analytics and document management solutiona. Managed and delivered sharepoint content across 7 sites in Arkansas providing single site content for storage of all records and documentsb. Provided and delivered automated form based data-gathering for records analytics and daily sales reports2. Integrated Data Solution – Created re-usable library for integration of data analytics to improve visibility of metrics for assets.a. Library provided dashboard metrics for verification of annual, quarterly and daily key performance indicators.3. Built Safety/Asset inventory system to scan and utilize QR Code technology for automatic safety, tag in, tag out and safety documentation. Show less

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  Rineco

  May 2015 - Jun 2017

  SQL DBA / Programmer

  C# Development, Web Development, Application Support, VB Development, SOA, Powershell Scripting, Project Management, and SQL Administration | Developer of https://www.rinecodirect.com and https://www.rineco.com 1. Introduced ExpandoObject – Dynamic Object querying system for returning data from any database2. Created and delivered dynamic Reporting and Form Building via web based interface from dynamic objects3. Designed and Built web based report design, form building and manifesting application.4. Reduced overall SQL Server response times from 45s to <.01millisecond5. Improved overall website response times to less than 3 seconds for all page requests from 15s for any page Show less

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  Wehco Inc

  Jun 2017 - Jun 2020

  1. Implemented Dynamic Object Querying Solution for AS400, Oracle, SQL Data and XML Data Queries reducing overall response time to execute queries.2. Created Unified security object using 128-Bit Encrypted Key Responses for all data queries.3. Delivered onboarding application; after 3 developers left organization prior to my employment.4. Created data query system for working with AS400 database (web based execute of views in AS400)5. Reduced response times of all data queries to database to <1ms 6. Cleaned and published applications that had failed to start and release after 7 years in development; fixing and completing within months. Show less

  • Lead Developer

    Jun 2018 - Jun 2020

  • Senior Developer

    Jun 2017 - Jun 2018
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  U.S. Small Business Administration

  Jun 2020 - now

  Information Technology Technical Specialist