
Rafael Guzmán Suárez, MSc

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About me
Innovation and Digital Transformation Senior Manager
Education

InterLang - Career Success in Communication
2016 - 2019English for Business Nivel Intermedio 9Activities and Societies: Examen de inglés para profesionales que no tienen ese idioma como lengua materna. Mide las capacidades y competencias de los trabajadores en su entorno laboral. February 2012 - August 2012

UiPath RPA Academic
2018 - 2018RPA Arquitecto de Soluciones UiPath Information TechnologyCurso de Arquitecto de Soluciones UiPath (RPA: Robotic Process Automation)

UiPath RPA Academic
2018 - 2018RPA Formación Sobre Metodología de Implementación Tecnología de la informaciónCurso de Metodología de Implementación (RPA: Robotic Process Automation)

UiPath RPA Academic
2018 - 2018RPA Formación de Analista de Negocio (Business Analyst) Information TechnologyCurso de Analista de Negocio || Business Analyst (RPA: Robotic Process Automation)

Cambridge International Consulting
2011 - 2011Certificate Workshop of Negotiation - The Model of the University of Harvard 9Activities and Societies: To prepare for all type of negotiation. To be able to analyze in efficient and practical form what happens during the negotiation. To lead towards the wished result and to handle negotiations. To understand the different styles from negotiation. To develop the capacity to understand and to handle difficult situations. To provide a practical method that allows improving the effective way the abilities in the matter of negotiation, persuasion and decision making, sharing the analytical frame and the tools of the negotiation on the basis of interests, developed in the Project of Negotiation of the University of Harvard.

Cosapi Data
2011 - 2011Workshop ITIL Foundation v3 8- Understanding of the main concepts, processes, benefits and challenges of ITIL v3 - Understanding of the holistic approach of the cycle of service life that forms the ITIL nucleus v3 - Handling of processes that contribute to make an IT organization manageable.

Dharma Consulting – PMI Registered Education Provider
2010 - 2010Certificate Workshop MS Project Management of Projects 8Workshop MS Project Management of Projects.

PM Certificate – PMI Registered Education Provider
2009 - 2009Preparation PMP Management of Projects – PMI 9Workshop that has as an objective to prepare the participants so that they can render the examination of certification PMP® successfully. It includes the development of questions of examinations of certification PMP® in all the classes, maneuvers of examination of certification PMP® in Spanish and his complete resolution.

Independent University of Barcelona - Spain
2008 - 2009Masters Strategic Direction and Management of Innovation IT 9Activities and Societies: Dictation in the University Institute of Post grade - Spain Double Accreditation.- University Carlos III – Madrid - University of Alicante

University of Pacífico – CDG
2004 - 2005Specialist Management of Organizations 9Specialist in tools of Management and Organization of Companies.

Tecnológico de Monterrey
2011 - 2012Workshop Development of Leadership 9Activities and Societies: To acquire knowledge, skills and attitudes that allow making an effective deployment with our collaborators in their activities of auto development, effective communication, coaching and team work, looking to contribute to the personal objectives goals, the work team and the institution. 1. Personal domain and Handling of Change 2. Communication for Action 3. Leadership 4. Efficient teams 5. System thinking.

Universidad Nacional del Callao
1994 - 2002Bachelor Economy 16
MIT Sloan School of Management
2019 - 2019Programa de Transformación DigitalActivities and Societies: The MIT Professional Education Program Team at Global Alumni Amplia visión de cinco tecnologías que están transformando nuestras sociedades: blockchain, la nube, inteligencia artificial (AI), internet de las cosas (IoT) y ciberseguridad.
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Universidad del Pacífico (PE)
2022 - 2022Centro de Idiomas UP (CIDUP) English For Business (EFB1)Activities and Societies: - Development of activities in and out of class framed within a business context and the use of case studies. Program is specifically designed to work effectively and solidly in the English language in the company.

Universidad del Pacífico
2022 - 2022Centro de Idiomas UP (CIDUP) Communication Level - Super Intensive CL2: 18 / CL3: 16Activities and Societies: - Emphasis on the development of oral expression. - Achievement results in each class. - Group dynamics that guarantees learning. - InEnglish reinforcement platform. General English language communicative program that, through our Goal Achievement system, takes participants from an Elementary level to an Advanced level of knowledge of the English language in various modalities.
Experience

Banco de Credito del Peru
Apr 1998 - Nov 2010Responsible of planning and to manage projects for different products and services in the company. Fulfilling the “Time to market” required by the business and strategic targets of BCP applying good practices of the Project Management Institute - PMI® for Management of Projects.Major Achievements:A) Direction of the SBS Central Regulatory Project of Operational Risks for BCP and Subsidiaries. To fulfill the Regulatory Document 6797 - 2010 SBS. Also to facilitate a management process of agreed risks to the present complexity of the financial markets. The initial strategy is designed from an integral model of risks in where the extraction of reports will be made from the platform of TERADATA by means of visits of businesses generated by Business Object or SAS. Respecting the standard guidelines of the IT Architecture, and the quality of necessary information for SBS reports. The budget of the project is of $1.8MM and 55M H/H. Also, coordination with subsidiaries BCP Panama and BCP Miami for the implementation of regulatory reports and of management with the reach and time defined by the SBSB) Direction of the Basilea II Project - New Agreement of Capital. The primary objective was to define the reach of the project for the definition of Integral Risk Management in the BCP. Starting off with integral initiatives of automation of processes, information exploitation and models of predictability with tools SAS, Business Object, Erwin and BI Query Administrator for the support of the Areas of Risks of BCP. Also, to organize the project team with more than 20 external people in the area of development of systems, business, consultants and suppliers. The budget of the project was of $1.3MM (in Hardware, Software and Selection of suppliers) and 23M H/H (in developing of Systems, IT Architecture, Development Certification of Software and Data Warehouse). Show less To design methods of elaboration and fulfillment of normative document, functions manual, operative flows, organizational charts and improvements of processes; aligned to the international standards of organization and business management.Major Achivements:A) Direction of Project de implementation of the law SARBANES & OXLEY in the principal Areas of BCP.B) Direction of the Project of implementation of methodologies for the fulfillment of national regulatory dispositions through tools of organization and business management. Show less
IT Project Manager
Nov 2008 - Nov 2010Senior Analyst of Norms
Jul 2004 - Nov 2008Operator Guarantees and Insurances
Aug 2002 - Jul 2004External Financing Assistant
Jan 2001 - Aug 2002Banking Promoter of Services
Apr 1998 - Jan 2001

Banco Interamericano de Finanzas - BIF
Jan 2010 - Jan 2012IT Project ManagerIn charge of pacification and manage projects for different products and services in the company. Fulfilling the “Time to market” required by the business and strategic targets of BIF applying good practices of the Project Management Institute - PMI® for Management of Projects.International projects: In charge of the Direction of Project Model in Action and Control of Operative Risk (MACRO) for the International Bank of Ecuador (Group Fierro). Methodology and tool to adapt and manage the operational risks, identifying them, classifying them, measuring them, creating strategies, executing plans of action and follow up reports, covering all the process management . August 2011 - December 2011.National projects:In charge of the Direction of Project Implementation of Software IBM COGNOS. The objectives are to take advantage of the existing data in the organization, to obtain a unique vision, and reduce the costs in IT, to increase the visibility in the yield, to unfold the resources with greater efficiency, command chart, indicators, and reports, among others. February 2012 - Julio 2012.In charge of the Direction of Commercial Project CRM. The objective is to implement and to integrate precise and fundamental information for commercial decision in positioning BIF products. March 2011 - October 2011.In charge of the Direction of the Commercial Project Secure Bank. The objective is to implement products and processes in the organization for oncology insurances, credit cards and unemployment in first stage. January 2011 - November 2011.In charge of the Direction of Regulatory Project SBS Center of Risks by Operations. The objective is to fulfill Regulatory document 6797 - 2010 of the SBS. Active Participation in the team that represents BIF in ASBANC on part of IT. November 2011 - December 2013. Show less

Banco Santander Perú
Jan 2012 - Jan 2012Senior Project Managera. Santander Consumer Regulations Project.- Product Design through block diagrams and good practices of Organizational Management.- Support in the updating and creation of the organization and functions manual of Santander Consumer through the use of Business Architecture and products. As well as its regulations of all its procedures.- Comply with one of the requirements of the regulatory body - Superintendence of Banking and Insurance - to obtain the operating permit as an EDPYME in the Peruvian Financial System under Operational Risk standards, COBIT and other good IT practices. Show less

Deloitte & Touche Tohmatsu
Jan 2012 - Jan 2013Project ManagerResponsible for directing, planning and managing commercial projects, project team, processes and technological tools aligned to the needs of our clients.Achievements:1. Implementation of the Internal Project Management Office (PMO) for the Consulting Area: Processes - Documents and Management Tools in Project Management with Project Management Institute (PMI) standards.2. Updating and Elaboration of the Business Architecture of the Consulting Area. As well as the development of the Conceptual Model for Project Management.3. Elaboration of strategies for the execution of projects in the commercial proposals of our clients. Show less
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PRIOX (Romero Group Corporation)
Jan 2013 - Jan 2013Head of Operations and Project ManagementResponsible for the creation and operation of the Operations and Projects Area for the CSC - PRIOX. Using Operating Models with international standards of Shared Services Centers (CSC). Direction and management of 26 people (Headquarters, Coordination, Analysts, Assistants, Auxiliaries, Interns and Suppliers) distributed in two operational areas: Operations Registry Center and Bank Reconciliation Registry with the aim of providing services to the 28 companies of the Romero Group.1. Alicorp S.A.A.2. Molinera Inca S.A.3. Consorcio Distribuidor Iquitos S.A.4. Pro Oriente S.A.5. Alicorp (Honduras)6. Alicorp (Guatemala)7. Inversiones Alicorp S.A.C.8. Palmas del Espino S.A.9. Industrias del Espino S.A.10. Palmas de Shanusi S.A.11. Palmas del Oriente S.A.12. Industrias Shanusi S.A.13. Bioenergia del Chira S.A.14. Sucroalcolera del Chira S.A.15. Agrícola del Chira S.A.16. Ocean Nutrition S.A.C.17. Trabajos Marítimos S.A.18. Inversiones Naviera S.A.19. Compañía Almacenera S.A.20. Agencias Ransa S.A.21. Ransa Comercial S.A.22. Construcciones Modulares S.A.23. Procesadora Torre Blanca S.A.24. WITT S.A.25. Corporación General de Servicio S.A.26. LIMTEK Servicios Generales S.A.27. Fundación Calixto Romero S.A.28. Centro de Servicios Compartidos PRIOX S.A. Show less

Deloitte & Touch Tohmatsu
Jan 2014 - Jan 2019Innovation and Digital Transformation Manager- Manager in charge of managing a portfolio of clients controlling the quality of delivery and timely customer service. Likewise; seek and specify business opportunities by defining and executing a market strategy with solutions in processes, professionals or technology.- Responsible for the development of proposals for clients and internal initiatives and for creating and maintaining alliances with strategic partners - or suppliers - that allow growth in financial income.- Design and development of business solutions (to provide efficiency and operational control to our prospects) through enterprise architectures, change management, innovation, PMO project management and emerging technologies (Robotic Process Automation -RPA)- Implementation of the Center of Operational Excellence (CoE) Peru for the Accounting and Tax Compliance Outsourcing Service in three main strategic pillars: process innovation and risk management - ERP MS NAV System (Accounting - Tax) - organizational change management.- Propose information quality standards in the different operating processes for the Tax & Legal Division in order to identify and monitor risks in our processes.- Report the inherent risks of the services; as well as the warning signs that allow identifying the operations or activities of high risk for the organization. Show less

BDO Perú
Jan 2021 - Jan 2024Innovation & Efficiency- Design, propose, and implement the business solutions strategy through Data & Analytics in the Outsourcing line of business to generate value in operational processes in order to control available resources (HeadCount) and times in service.- Direct, develop scenarios, and structure the most appropriate data models and sources for subsequent monitoring and control of the line of business's operating margins based on economic analysis (cost/benefit).- Define strategies, technologies, analysis tools, and descriptive and/or predictive models in order to generate controls and indicators (KPIs) for tracking results.- Propose and generate partnerships with business leaders and implement value initiatives through the use of information technologies and Data & Analytics and MS Power BI (Desktop and Web Service).- Work together with Operating Partners to ensure adequate monthly monitoring of the operating margins of each client in their portfolio.- Promote the use of “No code” or “Low code” technology tools (MS Power Platform 365) to automate repetitive operational processes.- Develop and foster a Data & Analytics culture for innovation and digital transformation in the Firm.- Promote simple innovation and digital transformation in order to improve internal processes (operational, commercial, and technological) in order to generate efficiency with verification in the Integrated Financial Statements of the line of business. Show less

USIL - GRADUATE SCHOOL
Jan 2023 - Jan 2024Professor Part-timeWorkshop: "Fundamentals of Project Management"
Licenses & Certifications

EF Nivel 2 - Principiante - MCER Nivel A1
EF English LiveJul 2022- View certificate

Aprende a usar la metodología Lean
LinkedInAug 2020 - View certificate

Microsoft Power BI en Power Platform esencial
LinkedInMar 2023 - View certificate

Power BI para principiantes: Análisis de datos
LinkedInJul 2021 - View certificate

Productividad con un café
LinkedInFeb 2020 - View certificate

Fundamentos de la tecnología blockchain
LinkedInSept 2019
Languages
- esEspañol
- inInglés
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