Nicholas Carr

Experience

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  Scottish Heights Golf Club

  Jun 2001 - Jun 2011

  Server/Bartender

  • Used Aloha POS to order customer's food and print out checks• Planned reservation seating and seated customers upon arrival• Worked as a team with fellow employees• Set up and hosted special event gatherings of 300+ attendees

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  Starr's Trailer Sales

  Jan 2006 - Apr 2008

  Sales Associate

  • Ensured great customer service and satisfaction• Assisted with the development of business plans of the fiscal year activities • Updated and maintained accurate records of sales information, sale calls, and financial assets• Stocked and priced merchandise while maintaining a clean and organized appearance

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  The Rocky Grill

  Jan 2006 - Apr 2008

  Lead Line Cook

  • Ordered, received, and stored foodstuffs and supplies• Planned and coordinated with other staff for special events• Interpreted and enforced state, safety guidelines, and standards related to food handling• Trained staff in food handling and kitchen procedures

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  AVI Foodsystems

  Apr 2009 - Aug 2012

  Catering Specialist

  • Helped with the planning and grand opening of Sycamore Bistro• Marketed the sales of food, specials, deals, up-sale, etc. • Worked directly with catering director to ensure proper service and while maintaining AVI standards• Read and responded to customer satisfaction surveys

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  King of the Hill Steakhouse

  Sept 2010 - Jun 2012

  Front of the House Manager

  • Trained new restaurant employees to promote a culture of superb customer service• Prepared stock orders for the following week• Planned employee meetings and parties• Coordinated and developed employee work schedules• Monitored proper money handling procedures for current days sales

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  Parkhurst Dining

  Aug 2011 - Feb 2014

  Assistant Catering Manager

  • Coordinated, set up, and breakdown of all event spaces• Assist in start to finish for successful event outcomes• Handled new hire training in catering department • Coordinated and developed employee work schedules• Handled accounts receivables for catering and assure all is taken care of in a timely fashion

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  Patsy's Catering by Design

  Feb 2014 - Nov 2018

  Event Coordinator

  • Responsible for maintaining client relations and excellent customer service enquires• Led successful event outcomes start to finish • Negotiated vendor contracts • Coordinated and developed employee work schedules• Handle accounts receivable for catering and assure all is taken care of in a timely fashion • Awarded Mon Valley Favorite Caterer 2017 and 2018

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  Walmart

  Jun 2015 - Jun 2018

  Department Manager

  • Ensure compliance of store and associates in standard operating procedures• Planning of seasonal features and stock orders• Working to resolve customer care complaints• Growing department sales and meeting performance goals• Conducting interviews to meet staffing demands for the department

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  Prospera Hospitality

  Aug 2018 - Nov 2018

  Restaurant Supervisor—Bigelow Grille
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  Apartment Personnel Training & Staffing (APTS)

  Mar 2019 - Apr 2019

  Leasing Manager—Heinz Lofts
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  EVEN Hotel Downtown Pittsburgh

  Apr 2019 - Sept 2019

  Food And Beverage Supervisor
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  Hotel Indigo San Diego Gaslamp Quarter

  Jun 2019 - Aug 2019

  Interim Food & Beverage Manager
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  Hotel Indigo

  Oct 2019 - Jul 2020

  Food and Beverage Manager
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  IHG Hotels & Resorts

  Jun 2021 - Aug 2021

  Food & Beverage Manager—Hotel Indigo
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  Instacart

  Nov 2021 - now

  Delivery Manager