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Menuka Ram

Menuka Ram

Ticketing Consultant

Followers of Menuka Ram45 followers
location of Menuka RamAuckland, Auckland, New Zealand

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  • Timeline

  • About me

    Refunds Consultant at Air New Zealand

  • Education

    • Shri Vivekananda High School

      -
      Fiji Seventh Form

    • Crown Institute New Zealand

      2006 - 2007
      Diploma in Travel & Tourism

  • Experience

    • Flight Centre Travel Group

      Jun 2007 - Dec 2022
      Ticketing Consultant

      * Ensure that all rules are adhered to for flight booking and fares. * Checking that correct routes are being used before issuing tickets.* Assist Flight Centre travel agents with re-issue quotations.* Provide Customer Service to Flight Centre travel agents.* Issue Hotel Accommodation’s.* Adhering to strict Airline deadlines.* Answering phone enquires and providing support to travel agents.* Clearing queues, reading mask and identifying fare types.* Identify and issuing published and net fares.* Issuing of Corporate fares, group bookings and wholesale fares. Show less

    • Air New Zealand

      Dec 2022 - now
      Refunds Consultant

  • Licenses & Certifications

    • Certificate in Amadues Reservation System

    • Certificate in Galileo First Class and Online

    • Certificate in Sabre Reservation System

    • Diploma in IATA

    • Diploma in UFTAA Foundation and EBT Course