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Khalid Sultan

Khalid Sultan

Field Support Engineer

Followers of Khalid Sultan3000 followers
location of Khalid SultanDubai, United Arab Emirates

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  • Timeline

  • About me

    Director at Gincoit Dubai UAE

  • Education

    • International University of Missouri USA Karachi Campus

      1993 - 1994
      MCS Computer Sciences

    • SZABIST Dubai

      2006 - 2007
      MBA Marketing

      SZABIST is a registered member of the International Association of Universities (IAU), Paris; Association of Commonwealth Universities (ACU), London ; Federation of the Universities of Islamic World (FUIW) Rabat ; Asia University Federation (AUF), Seoul; and the Association of SAARC Universities (ASU). BusinessWeek, the leading international business magazine, has listed SZABIST among the best business schools of the world for five consecutive years (2001, 2002, 2003, 2004, 2006)… Show more SZABIST is a registered member of the International Association of Universities (IAU), Paris; Association of Commonwealth Universities (ACU), London ; Federation of the Universities of Islamic World (FUIW) Rabat ; Asia University Federation (AUF), Seoul; and the Association of SAARC Universities (ASU). BusinessWeek, the leading international business magazine, has listed SZABIST among the best business schools of the world for five consecutive years (2001, 2002, 2003, 2004, 2006). SZABIST is one of the top 20 business schools from Asia recognized by BusinessWeek. . Show less

  • Experience

    • Saztel Communications Pakistan

      Jan 1995 - May 1996
      Field Support Engineer

      Providing Leased and Dialup ccts to Gov Organization & maintaining their LAN & WAN Networks

    • Petroman Karachi

      Jan 1995 - Jan 1996
      Instructor

      Tought Data Communications

    • Etisalat Dubai

      Jun 1996 - May 2010
      Manager Service Delivery

      • Accountable for managing service delivery to Airline, Logistics, Oil & Energy, Conglomerates Sectors including Complex Projects for other industries.• Provides expert problem management support to difficult, high profile customer issues and ensures root cause analysis is conducted and a corrective action plan is followed through, with any learning applied for future benefits.

    • Ooredoo Oman

      May 2010 - May 2015
      Head Of Service Delivery

      Strategically established Service Delivery Section for Fixed Services Provisioning across Oman, mapped eTom processes and procedures for Service Delivery and workflows of services for Residential and Business Customers, manage installation and maintenance of Business Segment while supporting SD for Residential Customers Management, cross domain interaction with respect to business requests, managing financial issues and vendors, managing C level relationship, meeting KPI & SLA as per agreement with TRA. ITL.V3 and eTom L2 Certified, Roll out FTTH in Muscat Show less

    • The Academy of Business Strategy

      Feb 2012 - Jan 2015
      EGP Consultant

      Provide Consultancy on Strategic Service Delivery and WAN Solutions Specialized in providing cost effective FTTH and WiFi solutions for Consumers, SOHO & SME segment

    • Advance Business Services Oman

      May 2015 - Dec 2017
      Managing Director

      Taken a Strategic decision and established a Company named as Advance Business Service ( ABS Oman ) to cater Enterprise segment in OmanManaging and Consulting for Telecom Projects in Oman & Dubai UAE1. Network Roll-Out 2. Service Delivery3. Network Solutions4. Home Automation5. CCTV Surveillance System

    • Gincoit

      Sept 2017 - now
      Director

      Leading Gincoit a part of Ginco group of companies in Dubai Providing IT & Telcom services to Gov & Private sector in UAE & Oman Focusing on Construction segment for infrastructure cabling, surveillance system,PBX systems, home automation. IOT, Software development. web designing, hosting, cloud services including IOT development Gincoit also provides passive FTTH products & customized products manufacturing from data cabinets. racks . odfs . patch panels in its own manufacturing setup Show less

  • Licenses & Certifications

    • E Tom Level 2

    • ITIL V3

  • Honors & Awards

    • Awarded to Khalid Sultan
      Record Braking Delivery Nawras 2012 Record time delivery in designing and delivering solution for migration of broadcasting services of Hi-FM without broadcast downtime published in all media