Ben Smith

Experience

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  Screenlite and Ray Knight Agencies

  Apr 1998 - Aug 2006

  Supporting Artist

  Worked on television as a supporting actor and occasionally having acting rolls on television commercials and programs such as, Eastenders, The Bill and Wire in The Blood to name a few. This required me being very well organized with both my time keeping and travelling, to get around the country to the various filming locations

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  Admiral Property Services

  Dec 2003 - Jun 2005

  Letting Agent
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  Hel's Angels

  Sept 2005 - Nov 2012

  Team leader/ Event Manager
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  Icon Communications

  Mar 2013 - Apr 2013

  Communication Specialist

  Conducting a large number of calls - 300 a day - to customers in Britain with a view to selling them Landline and Broadband packagesApproaching clients in a positive and professional mannerAchieving weekly targets through effective communication

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  Olympus Europe

  May 2013 - Jun 2015

  Technical Specialist and Customer Support

  Providing customers via email or telephone with technical advice and solutions regarding their camera’s, voice recorders or binoculars and any of the software we provide Dealing with customer queries or complaints and providing a fast and efficient response and solution in accordance with our new premium serviceRegular contact with our other departments to ensure repairs or sales etc, are dealt with in a fast and efficient manner for customer satisfactionMeeting monthly targets in accordance with Olympus guidelines to ensure I keep to the high premium standards set and to work to the best of my ability within our bonus structure Show less

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  McKinsey & Company

  Aug 2015 - Jun 2016

  Global IT Help Desk Support

  Providing support via phone, same-time chat and email to McKinsey colleagues and contractors around the world within our Global HelpdeskSupporting anything from general IT issues with Windows or MAC platforms, a wide range of hardware and software queries or issues, support with equipment ordering for onsite client meeting and conferencesSupporting any iOS, Android or Blackberry queriesAs McKinsey is a huge worldwide consultancy firm with offices around the world, we have our own in house departments to support our colleagues and clients in any way shape or form, so there is huge emphasis on working closely with the other departments to ensure everything runs as smoothly as possible for everybody involved.Everything we do is monitored and assessed so our support has to be done to the most time efficient manner and to a very high standard Show less

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  British Food Ltd

  Mar 2018 - Nov 2019

  Warehouse Logistics Manager
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  Handyman Ben

  Sept 2018 - now

  Owner

  Home repairs and general maintance. Affordable and reliable service with large portfolio of satisfied clients in and outside of Prague. I specialise in custom build projects, home repairs, maintenance, painting and decorating and landscape work. For examples of my work, please check out https://www.facebook.com/handymanben.prague/

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  Smith's Shuttle Service

  Apr 2020 - now

  Owner