Anna Erillo

Anna Erillo

Customer Care Officer

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location of Anna ErilloBritania Raya

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  • Timeline

  • About me

    QMS and Senior Goods In Officer at University of Oxford, Department of Engineering Science - Oxford Thermofluids Institute

  • Education

    • Università Cattolica del Sacro Cuore

      2006 - 2007
      Case Manager
    • Università degli Studi di Milano

      2000 - 2005
      Master's degree History and Philosophy of Science and Technology

      Apriori problem in Moritz Schlick

  • Experience

    • ICOS Coop Soc.

      Apr 2005 - Apr 2008
      Customer Care Officer

      Responsible for relationships with families in a care home.

    • Jewish Community of Milan

      Apr 2008 - May 2010
      Office Manager

      Special secretary of the Board.

    • My Time srl

      May 2010 - Nov 2011
      Assistant General Manager

      Independent luxury fitness and SPA.

    • Softline s.r.l.

      Nov 2011 - Feb 2014
      Sales and Marketing manager

      I worked to improve brand awareness and to reach budget goals.

    • PeoplePlus UK

      May 2014 - Nov 2015
      Administrator

      Receptionist/Administrator for a government-funded Work Programme provider.

    • Savills

      Nov 2015 - Mar 2019

      working within the Rural division, I focus on the Residential Portfolios to ensure that health and safety compliance is met. I also support the day-to-day management of residential management instructions liaising with tenants, contractors and Letting division as appropriate.

      • Property Administration Manager (MARLA)

        Feb 2017 - Mar 2019
      • Rural Estate Administrator

        Nov 2015 - Jan 2017
    • Bidwells

      Mar 2019 - Aug 2019
      Property Manager (MARLA)
    • Temporary Staffing Service, University of Oxford

      Aug 2019 - Apr 2020
      Temporary Administrative Assistant

      currently deployed in Oxford Thermofluids Institute, Department of Engineering Science.

    • University of Oxford, Department of Engineering Science

      Apr 2020 - now

      New post created in the Oxford Thermofluids Institute. Implement and oversee the Goods-In function in the OTI.Alongside the Office Manager, provide admin support for over 125 lab users (Students, Academics and Professional Staff). Placing purchase orders according to Departmental policies and oversee the purchase order lifecycle up to delivery and obtaining invoices. Follow up with suppliers for delivery, support with logistical arrangements and custom clearance procedures. Processing reports on Oracle Financials, collating and filing documents related to purchasing. Support Project Managers when required in monitoring expenditure and budget on projects. Creating and maintaining databases. Keeping mailing-lists up-to-date and broadcasting information to facility users using a range of media. Show less Temporary Administrative Assistant at the Oxford Thermofluids Institute, providing support for over 125 departmental staff, students and academics alongside the Office Manager.Main responsibilities: acting as a first point of contact and covering general reception duties. Dealing with internal and external queries and efficiently making the arrangements for meetings. Placing purchase orders according to Departmental policies. Organising, receiving and logging deliveries. Processing reports on Oracle Financials, collating and filing documents related to purchasing. Creating and maintaining databases. Keeping mailing-lists up-to-date and broadcasting information to facility users using a range of media Show less

      • QMS and Senior Goods-in Officer

        Aug 2023 - now
      • Administration and Goods In Officer

        Jan 2021 - Sept 2023
      • Temporary Administrative Assistant

        Apr 2020 - Dec 2020
  • Licenses & Certifications

    • PRINCE2® Foundation and Practitioner Certification Training

      PeopleCert
      Nov 2023