Wade Powell

Experience

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  Burger King

  Jan 1987 - Jan 1994

  • Assistant Manager

    Jan 1991 - Jan 1994

  • Crew - Shift Manager

    Jan 1987 - Jan 1991
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  Burger King

  Oct 1994 - Jun 2002

  Oversaw operations of 6 Franchisee units

  • Area Supervisor

    Oct 1997 - Jun 2002

  • General Manager

    Oct 1994 - Oct 1997
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  Arby's Restaurant Group

  Jul 2002 - Jan 2010

  - Developed, hired, and maintained a management team with a focus on results to meet company objectives of Sales, People, and Operating Profits for 8 company restaurants.- Increased profits and maintained controls earning multiple profitability awards.- Raised area customer service rating from 85% average to 96% average resulting in the best in region- Promoted to Manager of Training and responsible for the training and development programs of 163 stores in Minnesota and Michigan. Worked directly with Vice President of Operations.- Improved People Development and Operating Profits by visiting restaurants and coaching Managers, Area Supervisors, and Directors on operations, training, and systems execution.- Coordinated, planned and facilitated training workshops and seminars for franchisor and franchisee to improve execution of operations and training.- Increased training percentages from 75% fully trained to over 90% by implementing crew training enhancement program for sub-region. - Created training DVDs/Streaming video for entire company roll out of oven toasted subs.- Created internal tracking and feedback system for training feedback now used by entire company. Show less

  • Area Supervisor / Manager of Training & HR

    Jul 2003 - Jan 2010

  • General Manager / Operating Partner

    Jul 2002 - Jul 2003
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  DISC Behavioral Analyst

  Mar 2007 - now

  DISC Analyst

  You can begin by learning more about yourself. Your work effectiveness is influenced by many factors, such as your personality, skills and capabilities, values, and background. Some of these factors are outside the scope of this report; however, your Behavioral Insights Report can help you with personality characteristics and behavioral abilities.Career development today emphasizes individual ownership and continuous development of skills and capabilities -- regardless of one's stage, position or aspirations. For most people, though, the first question is:Where do I start?Contact me for your own DISC Behavioral Insights - Show less

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  Chipotle Mexican Grill

  May 2010 - Jun 2011

  General Manager
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  Burger King Corporation

  Aug 2011 - Oct 2015

  Direct a team of three Managers of Franchise Performance, and Marketing Manager in support of 322 Burger King Restaurants across 7 states including MN, ND, SD, IA, MT, WY and NE. Support 29 franchise owners with business planning designed to maximize return and investment objectives with the Brand. Including remodel responsibility and Marketing direction for franchisee community. Direct corporate liaison between the field and Burger King Corporation. Full Corporate P&L responsibilities.Committee Member BK Family Funds (2013 - 2015) Show less The Operations Coach is the primary point of contact within assigned markets to support 40 - 50 franchise restaurants in achieving superior operations in accordance with brand standards, increasing sales and improving profitability. The primary focus is to evaluate each assigned restaurant to determine an action plan that will engage the Franchisee and its staff in continuous improvement in determined metrics. The Operations Coach takes an active teaching and coaching role to ensure the right behaviors are learned and supported so that improvements are sustainable over time.The primary responsibilities include:Visiting assigned restaurants to perform in-restaurant evaluations, including the review of financial and profit indicators and provide comprehensive coaching that drives improved and sustainable business resultsAccurately reviewing and measuring restaurant operations by using the company established process tools and action plansUtilizing a comprehensive, hands-on coaching approach, educates restaurant management and staff on Operation Platform standards and effective use of operations systemsEngaging in immediate problem resolution and/or short-term action plans to correct critical issuesUtilizing various tools around best practices in sales, marketing, finance and operations (Gorilla marketing, suggestive selling, etc.) to build restaurant capabilties and drive improvements in sales and profitsReviewing restaurant evaluations, sales and profit indicators along with established action plans with management and escalating issues accordinglyCoaching is the act of providing positive support and feedback while also offering advice and training to an individual or group in order to help them recognize ways in which they can improve the effectiveness of their business. It's about being totally committed to helping someone to get a result. A coach leads more through collaborating than through directing. Show less

  • Director Franchise Performance

    Aug 2012 - Oct 2015

  • Operations Coach

    Aug 2011 - Aug 2012
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  Sky Zone Franchise Group

  Jul 2016 - Jan 2022

  - Responsible for leading the brand and supporting both the RBA team and the franchise partners as the FP’s launch, ramp, and develop the Sky Zone presence within their respective markets.- Serve as the primary communication link between Sky Zone Franchise Group and the franchise partners. - Provide advice, coaching, and assistance to the RBA’s and or franchise owners/operators to impact and improve the sales, profits, program, SOP execution and BRAND operating standards of the business.- Engage, partner, and collaborate with cross-functional partners (Marketing, Training, Finance, etc.) to support market-level strategy and execution achieving both brand consistency and business performance for franchise partners and their Team.- Partner with Construction and Design to support each and every park is built within the Sky Zone brand standards.- Lead and communicate the Sky Zone mission, vision, and core values (embody the Sky Zone culture). Show less

  • Director Of Field Operations - Domestic USA West Region

    Jan 2018 - Jan 2022

  • Regional Business Advisor

    Jul 2016 - Dec 2017
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  Innovative Heights

  Jun 2022 - Apr 2024

  Maintains and directs the daily operations of the business, including coordinating with operations, call center, marketing, accounting, IT and other departments. Vice President of Operations for Innovative Heights DBA Sky Zone & Slick City- Lead company operations across 6 States and 10 locations - Work hand in hand with Owner/CEO- Work hand in hand with Senior Director of Operations and Communications- Lead leadership team from Communications, Marketing, and Operations - Provide path for future growth of people and operational excellence.- Lead the culture and vision of growth and successWE are Innovative Heights!

  • Chief Operating Officer

    Dec 2022 - Apr 2024

  • Vice President Operations

    Jun 2022 - Dec 2022
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  Slick City Action Park

  Apr 2024 - now

  Chief Operating Officer

  Chief Operating Officer (COO) of Slick City, reporting to the Chief Executive Officer (CEO). Focused on implementing company strategies into daily operations to meet objectives, collaborate and work in tandem to steward the company with the best leadership. - Collaborate with CEO in setting and driving organizational vision, operations strategy, and hiring levels.- Translate strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual operations planning.- Oversee company operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and that organizational goals are met.- Ensure effective recruiting, onboarding, professional development, performance management, and retention Show less