Rafika Purbasari

Experience

• 

  Marion Human Capital Centre

  Sept 2014 - Dec 2016

  Assistant Project Coordinator (Intern)

  - Assess skill gaps and performance data to determine targeted learning interventions- Creating Training Need Analysis (TNA) based on client's needs- Support the facilitation and delivery of training programs- Lead discussions, demonstrations, and briefing sessions to enhance participant understanding and engagement during training- Evaluate training effectiveness using feedback, performance data, and learning outcomes- Involved in organizational restructuring project, assisted in culture change of private hospital- Performing administrative tasks Show less

• 

  Lembaga Pengkajian dan Pengembangan Psikologi Terapan

  Jan 2017 - Mar 2018

  Assistant Psychologist

  -Handle the administration pre, during and post psychological testing of recruitment and its evaluation process.-Responsible as tester and scoring the psychological assessment tools for several job levels, mostly mass recruitment-Handle quality control of psychological report.

• 

  Marion Human Capital Centre

  Jul 2018 - Jan 2019

  Junior Staff Training and Organizational Development

  -Meeting clients regularly to discuss the condition of organization.-Developing training needs analysis based on client's problems.-Discussing the right methods with team and planning the event.-Conducting training as planned.

• 

  ITS Career Center

  Oct 2018 - Feb 2019

  Assessment Officer

  -Handle the administration pre, during and post psychological testing on company recruitment and evaluation process.-Responsible as tester and scoring the psychological assessment.

• 

  Viva Health

  Feb 2019 - Jun 2019

  Human Resources Officer

  - Source candidates using a variety of search methods.- Screen candidates by reviewing resumes and job applications.- Develop job postings, job descriptions, and position requirements.- Perform reference checks as need.- Doing end-to-end recruitment. Manage the overall interview, selection, and closing process.- Attend campus hiring and build networking with Faculty of Pharmacy in every University throughout East Java.- Coordinating with HR team in Surabaya and Head Quarters in Jakarta.- Overseeing end-to-end training programs to ensure effective capability development. Show less

• 

  UNAIR

  Nov 2019 - Oct 2021

  Counselor

  -Annual event of Faculty of Psychology Universitas Airlangga.-One time one-on-one counseling to give mental health first aid.-Developing coping methods and strategies with the client based on their problems.

• 

  Act Mental

  Oct 2020 - Feb 2021

  Lay Counselor

  -Meet clients via Zoom regularly to offer one-on-one support and counseling (1-3 times).-Provide mental health first aid and developing coping methods and strategies with the client.-Report any unusual behavior, conflicts, or recovery deviations to the relevant professionals.

• 

  Bank Jatim

  Feb 2021 - Jul 2021

  Human Resources Generalist

  - Handling end-to-end internal recruitment- Conduct training needs analyses to identify skill gaps, learning priorities, and development opportunities across teams and functions-Coordinating along with suervisor the planning, execution, and evaluation of learning and development initiatives- Attending meeting with HR team as part of tender process, specified in training/external recruitment- Monitor industry trends and integrate best practices into organizational learning strategies and methodologies- Manage employee records, documentation, and HR data systems to maintain up-to-date and confidential information- Ensure adherence to company policies, labor regulations, and HR standards in all administrative activities Show less

• 

  Manajemen Pelaksana Program Kartu Prakerja

  Jul 2021 - Sept 2024

  Assessor

  -Handle quality control of submitted training from severals LMS every week (2-3 LMS).-Attend weekly meeting with Universitas Airlangga and Kementerian Koordinator Bidang Perekonomian Republik Indonesia (Manajemen Pelaksana Program Kartu Prakerja).

• 

  Bright Soul

  Oct 2021 - now

  Associate Psychologist

  - Provide mental health first aid based on client's problems- Help clients address mental health concerns or adjust their behaviors through online counseling- Giving appropriate advice for healthy habits and preventative actions to promote overall health- Provide referrals when necessary for additional care, evaluation, or treatment

• 

  Female In Action.id (PT. Sinar Perempuan Indonesia)

  Jul 2022 - Dec 2022

  Counselor

  -Provide mental health first aid based on client's problems, especially stress management cases-Develop treatment plan with client-Report any unusual behavior, conflicts, or recovery deviations to the relevant professionals

• 

  Lembaga Pengkajian dan Pengembangan Psikologi Terapan

  Dec 2022 - now

  - Conduct interviews and psychological assessment processes to evaluate candidates’ fit to role requirements.- Integrate behavioral data from various psychological assessments, make conclusions from each existing criteria- Classify the observed behavior into competencies according to the assessment criteria- Translate raw assessment data into professional psychological interpretations that accurately reflect candidates’ strengths, development areas, and role fit- Compile comprehensive assessment reports that integrate behavioral observations, psychometric results, and competency ratings into clear, structured narratives- Conducting workload analysis for several clients to ensure the alignment of talent, capabilities, and roles at the appropriate time to support the organization in meeting its strategic objectives Show less - Analyzing customer needs- Providing proactive client outreach- Responding promptly to client inquiries- Handling customer complaints- Providing client with proposal letter offering services- Schedule meetings with clients and ensure they're satisfied- Advise clients and build relationship to retain- Collaborate with assessment team and/or associate psychologist to address client's needs- Managing interns and their learning processes to enhance workforce competence and readiness- Supervising and guiding interns throughout their assignment to support their learning and performance- Managing the intern program, including onboarding, task delegation, performance monitoring, and evaluation Show less

  • Associate Assessor

    Dec 2023 - now

  • Customer Relations Officer

    Dec 2022 - Sept 2024
• 

  Pusat Terapan Psikologi Pendidikan (PTPP)

  Dec 2023 - now

  Associate Assessor

  - Conducting interview - Integrating information through various psychological tests- Write psychological report - Give career counseling based on psychological tests result for students

• 

  EXPERD Consultant

  Sept 2024 - now

  Associate Assessor

  - Conducting interview- Integrate behavioral data from various test sources- Classify the observed behavior into competencies according to the assessment criteria-Write individual assessment report

• 

  PPM Institute of Management

  Sept 2024 - now

  Associate Assessor

  - Conduct interviews and psychological assessment processes to evaluate candidates’ fit to role requirements- Interpret psychometric tools—including cognitive ability tests, personality inventories, and work simulations—for decisions- Translate raw assessment data into professional psychological interpretations that accurately reflect candidates’ strengths, development areas, and role fit- Review assessment reports to ensure accuracy, consistency, and clarity of behavioral evidence and ratings- Conduct QC checks on data scoring, psychometric outputs, and narrative interpretations prior to report submission- Draft individualized development recommendations tailored to candidates’ competency gaps and organizational needs Show less

• 

  Talentlytica

  Oct 2024 - now

  Project Assessment Management

  - Assigned as Project Manager for various client’s assessment needs, from employee potentialmeasurement, performance appraisal 360° to assessment centre project- Oversee the flow of assessment project and guarantee the timely delivery of products- Coordinate and lead a team of assessors, ensuring the quality of assessment services- Manage end-to-end project timelines, resource allocation, and stakeholder communication to ensure assessment quality and client satisfaction- Develop and customize 360° competency questionnaires aligned with organizational values and leadership frameworks- Manage the end-to-end administration of 360° assessments, including participant registration, rater nomination, and system setup along with the support team- Guarantee seamless execution of assessment- Conduct data analysis and interpret rater feedback to identify patterns, strengths, and development gaps using company's tools Show less