Emily Sears

Experience

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  SHI International Corp.

  Jun 2016 - Feb 2017

  Inside Account Executive

  Managed customer relationshipsIdentified client pain points and implemented solutions through a customer-focused sales approachConsistently hit set metrics and delivered results, such as achieving a sales quota of $500,000 in IT equipment and softwareConverted cold leads into dedicated customers through rapport building

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  24 Hour Fitness

  Jan 2017 - Apr 2017

  Personal Trainer

  Used sales tactics to sell personal Training to membersCreated successful fitness programs for a variety of people and agesFocused on fostering positive relationships with clients to build trust, promote self-efficacy, and achieve their goals

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  Gixo Inc.

  Apr 2017 - Dec 2021

  Live Virtual Coach

  Served as primary point of contact for all customer queries and issues surrounding the live app experienceDealt with tech problems live in class and provided solutions to customersAchieved an average rating of 4.98 out of 5 stars for hundreds of classes and followed up to ensure satisfaction

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  Openfit

  Oct 2018 - Mar 2023

  Senior Fitness Content Specialist

  Program Manager for all Kickboxing and Strength training contentContributed to growing and maintaining high qualified views and ratings for live classesProvided exceptional customer service to Openfit users, addressing inquiries, providing technical support, and ensuring overall satisfaction.

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  WarriorBabe

  Mar 2023 - Jun 2023

  Partner Program Manager

  Design, manage, and execute on all projects and tasks required to evolve the WarriorBabe Partner Program into an incredibly successful referral systemUsed sales tactics to encourage clients to refer friends and family to the WarriorBabe VIP Program

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  Skyhawks Sports Academy

  Apr 2024 - now

  Director