Julio Cano

Experience

• 

  Hyatt Coconut Plantation Resort

  Jan 2005 - Jan 2007

  Food and Beverage Supervisor

  Hiring , Staffing, coaching of staffMaintaining quality standards by driving sales and in ensuring gust satisfaction Acted as chief leader to staff and assisted the manager on a full-time basis with duties including inventory management, payroll, and servicing customers

• 

  Bajio Mexican Grill

  Jan 2008 - Jan 2009

  Assistant Manager

   Formulate and implement organization initiatives Hiring, Staffing, and Retaining Human Capital Monitor food quality control and sustain company standard

• 

  Timbers Restaurant

  Jan 2009 - Jan 2010

  Server
• 

  Mail Station Courier

  Jun 2010 - May 2013

  Independent Courier

  Promote and maintain excellent relationship with clients Formulate and manage routes while maintaining customer satisfactionTrain new driversEstablish internal process to strengthen organization Monitor quality control and sustain company standard

• 

  Scotlynn USA Division

  May 2016 - Mar 2020

  Responsibilities Include: Build a portfolio of clients by actively researching and seeking out porspectsAct as the liaison between clients, carriers, shippers, and receiversDevelop long-term relationships with clients by providing them with excellent customer serviceNegotiate rates with clients and carriersFreight management; ensuring that customer goods are picked up and delivered on time, to the client’s satisfactionLocate carriers for negotiated loadsCommunicate daily with customers, carriers, and team membersProactively identify and solve problems Show less Decisiveness: Able to put things into perspective, weigh all options, assess all relevant information, and anticipate the consequences (good and bad).Communication: Able to adjust my tone/style according to my audience; ability to explain complex issues both internally and externally.Time Management: Able to manage my time to efficiently prioritize tasks while adopting an attitude to take on new tasks and deadlines.Self-Motivation: Have a positive attitude and the initiative to work without constant supervision.Teamwork: Work for our common goal, know when to be a leader and when to be a listener. Able to be perceptive along with receptive to others needs and responsibilities.Conflict Resolution: Have strong interpersonal skills and the able to establish a rapport with others. Know how to be persuasive with the ability to stay calm. Show less

  • Logistics Account Manager

    May 2013 - Mar 2020

  • Driver Manager

    May 2016 - Jan 2020
• 

  Hyatt Coconut Plantation Resort -ACE

  Mar 2020 - Jul 2021

  As part of the leadership team, I work closely with department heads and the resort manager to assist in specific department. This role required a lot of multitasking and wearing many hats. Planing and organizing for the day is vital to ensure maximizing resources and driving numbers. The 2nd part of this job is handling reserve projects. Im responsible for bringing in outside vendors and bid out and negotiate current and future reserve projects. I also, Verify the best candidate for each project, schedule work and ensure timelines are met to minimize guest issues. I currently have negotiated, scheduled, and am overseeing 1.5M in reserve projects for completion in 2021. Show less

  • Operations Site Manager

    Jan 2021 - Jul 2021

  • Operations Supervisor (Ace)

    Mar 2020 - Jan 2021
• 

  Estrella Dispatch Inc.

  Mar 2021 - Apr 2023

  HR/Operations Director

  Oversee the daily operations of our brokerage division and ensure we meet our company goals. This roleinvolves working closely with other department heads to maximize productivity and revenue and control costs.On the HR side, I'm responsible for ensuring we comply with all legal rules. This part of the job requires me tohandle payroll, staffing, onboarding, benefits, and developing company policies and procedures that meetcompany standards.• Created and developed a level1/level2 online training program for our Operations team in multiplestates and abroad. This decreased training time to 1 month from 4 months.• Created and implemented SOPs for the company to improve efficiency and uniformity throughout theload life cycle.• Oversaw the entire Operations and Sales staff and helped drive revenues and minimize losses throughan active, hands-on leadership approach.• Decision maker for the company's healthcare plans.• Created company handbook including all policies and procedures that meet all legal requirements andobligations.• Managed outside vendors• Managed the claim process for rejected loads. Show less

• 

  American Income Life: AO

  Apr 2023 - Oct 2023

  Producer

  Consulted with current members to assess insurance needs, budget, and financial planning goals. Provides rate quotes and coverage recommendations; assists with long-term planning. Assists with completion of application and other necessary paperwork; obtains underwriting approval.

• 

  AWA Insurance

  Oct 2023 - now

  Assistant Marketing Manager

  Work closely with the Marketing Manager in the Commercial Lines department assist clients with insurance needs. This includes current and new business. Job Duties include- Work with new leads to facilitate insurance needs.- Creating Customer Applications - Creating new Marketing Campaigns- Generate new quotes using our carriers. - Invoicing clients - Binding new policiesLicensed 440 Resident Customer Representative Insurance AgentLicensed 215 Life, Health and Variable Annuity Insurance Agent Show less