Santosh Singh

Experience

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  Seanet Technologies

  Sept 2005 - Sept 2006

  Junior Developer

  Roles/Responsibilities• Develop and program web applications Test the application to ensure the quality of softwareAchievements• Developed the web Application using Java, JSP , HTML , Java Script , Strut and Hibernate framework at AMLO(Anti Money Laundering Organization) site

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  No Magic Asia Ltd.

  Sept 2006 - Sept 2007

  Junior Developer

  Roles/Responsibilities• Program and develop report module of Magic draw UML tools• Test the application to ensure the quality of software• Prepare the User guide documentsAchievements• Developed the various report modules of Magic draw UML tools using java and python programming languages• Understood the UML architecture from reading various OMG specifications.

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  Seagate Technology

  Sept 2007 - Sept 2008

  Application Support Analyst

  Roles/Responsibilities• Develop and program web applications • Test the application to ensure the quality of software • Support the IT process of organization.Achievements• Developed the web Application WEBJE, an online accounting application using JAVA, JSP, HTML, Java Script, Strut and IBATIS framework.

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  Suvitech Co. Ltd.

  Sept 2008 - Nov 2009

  Business Analyst

  Roles/Responsibilities• Assist programmer , in explaining functional requirements• Create Technical Specification Document for True Customer Project CCC • Assist programmer in Web API Mapping• Create SIT(System Integration Testing) Test Scripts• Test Legacy System API or Web Services• Coordinate Projects DevelopmentAchievements• Successfully Created Technical Specification Document For CCC True Project Phase2R1.• Successfully Created Technical Specification Document For CCC True Project Phase2R2.• Successfully Coordinated and Completed Phase2R1 Projects. Show less

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  Amadeus

  Nov 2009 - now

  Roles & Responsibility Collaborate across Units with respect to delivery of key Integration projects in the Region Manage and Execute delivery of product Integration( E-retail XML/Webservice/DxAPI/NDC) for Airlines->Turkish, Qatar, Saudia Support proposals building (sizing, planning) for Airline customers in the Region Execute Gap analysis of Digital Commerce API and E-retail XML Product, coordinate with customer to develop workaround solution, and best utilize the product based on customer requirements. Achievements Well Recognized and appreciated by key Airlines in the Region Successful delivery of various products integration such as Flex premium, Mini Rules, Ancillaries in shopping for Turkish Airline Successfully executed Initiation of various Digital Commerce Product integration projects for key Airlines in the Region(Qatar,Saudia) Contribution towards excellent net promoter score received from customers in the region. Contributed towards Amadeus's regional goal of introducing and implementing new product such as Affinity Shopper/Instant Search, Flexpricer Premium, NDC, Digital API Show less Roles/Responsibility • To be main contact point as an E-retail XML Expert and Altea web services integration in the region• To be main contact point for Digital API integration in the region • To be the main contact point for NDC integration implementation in the region• Provide Consulting Service to Airlines regarding Best Approach and suitable technology regarding their booking engine implementation• Analyze airline business requirement, execute gap analysis, coordinate with customer to develop workaround solution, and best utilize the product based on customer requirements.• Assist Delivery manager in Implementing Ecommerce Product such as web desktop and mobile app• Assist Solution Manager in achieving regional commercial objectiveAchievements 1. Successful Implementation of Key Mobile app integration project in the region2. Successful Implementation of a very important Holidays online integration project in the region3. Successful Implementation of Key NDC integration project in the region 4. Contributed towards Amadeus's regional goal of managing customer expectation5. Contributed towards Amadeus's regional goal of introducing and implementing new product such as Affinity Shopper/Instant Search, Flexpricer Premium, NDC, Digital API Show less Roles/Responsibilities• To be main contact point as an E-retail XML Expert for SAS Digital Transformation Program • Perform the Role of coach and Mentor in facilitating Bangalore E-retail XML team to be an autonomous team • To be an E-retail XML Expert to assist on all ongoing e-retail xml projects at Amadeus Bangalore• Contribute towards E-retail XML knowledge database for team member• Contribute towards on the shelf E-retail XML technical document which can be shared to our Airline customersAchievements1. SAS Digital Transformation Program (EMEA) won third prize under the category of “Building Mutual Profitable Growth” for Airline Best Practice Awards 20152. SAS ecommerce requirement was to implement complex external payment, where payment data collection was to be done at Amadeus, since SAS was non PCI DSS compliant. The requirement was successfully implemented with new development of DCP and Tokenization of Credit Card3. Today at Amadeus Bangalore fully fledged e-retail xml implementation team is set up and established 4. Contributed towards Amadeus's goal of R&D Transformation by assisting in smooth and successful handover process from Bangkok Amadeus to Bangalore Amadeus 5. Major Contribution towards E-retail XML Academy where new or existing team member can train themselves on E-retail XML product6. Goal of on the shelf documentation for Airline customer completed7. Goal of Implementation Guide documentation for team members from Flexpricer Shopping to payment completed8. Nominated as SEE Champions under “Taking Responsibility” Category Show less Roles/Responsibilities• Mentor and facilitate System Integration team members to be main contact point,• Contribute to build knowledge base for team in the form of Implementation guide• Be an expert to assist all ongoing projects• Co-ordinate and drive Airlines Booking Engine development by integrating with E-retail XML API/Payment system• Provide Consulting Service to Airlines regarding Best Approach and suitable technology regarding their booking engine implementation• Analyze airline business requirement, execute gap analysis, coordinate with customer to develop workaround solution, and best utilize the product based on customer requirements.• Write Technical Integration documents for Airline Customers• Trouble shoot Airlines problem during Implementation and Production Phase• Certify Airline Booking Engine Integration with E-retail XML API• Support Presales process by providing expert knowledge• Provide back up support to Manager AchievementsMajor Recognized Completed Project (OZ Asiana Airline e-commerce Altea Migration Project).Successfully performed the role of Technical Leader for OZ E-Commerce altea migration project, being involved from requirement gap analysis phase until cutover phase. Scope of this project includes every possible feature available on e-retail product -> Revenue/Redemption Ticketting,Revenue/ Redemption ATC Rebooking , External Payment , 3DS APS Payment,Full Refund ,Partial Refund, Korean character functionality was introduced with OZ project• Successfully justified role of an expert on product by assisting on ANA ongoing Altea e-commerce migration project• Successfully justified responsibility of Presales support to ANA e-commerce presale process• Contributed to write implementation guide• Provided training and mentoring to new team members• Successfully Implemented Turkish Airline Shopping project Show less

  • Integration Manager@Amadeus IT Group SA DUBAI

    Apr 2020 - now

  • Integration Consultant@Amadeus IT Group SA DUBAI

    Aug 2016 - Apr 2020

  • E-retail XML IBE Expert@Amadeus Software Labs India PVT Ltd (BANGALORE)

    Jul 2015 - Jul 2016

  • Technical Leader XML Ecommerce System Integration Implementation Specialist@Bangkok

    Nov 2009 - Jul 2015