
Ahamed .
Customer executive

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About me
"🔍 Talent Alchemist | Transforming Careers, One Perfect Match at a Time 🚀"
Education

Anna University Chennai
2008 - 2011Diploma of Education Electrical and Electronics Engineering
Anna University Chennai
2011 - 2014Bachelor's degree Electrical and Electronics Engineering
Experience

First source
Jan 2011 - Jan 2011Customer executive
VDart
Jul 2014 - Apr 2015Technical RecruiterResponsibilities:• Candidate Sourcing: Utilized job boards like Monster, Dice, and Net Temps to search for resumes. Employed various methods including cold calling, networking, and employee referrals to source and pre-screen candidates.• Referral Network Development: Built referral networks among existing consultants to expand the candidate pool.• Salary Negotiation and Hiring: Negotiated salaries with candidates and facilitated their hiring, managing the process of onboarding them onto company payrolls.• Candidate Follow-Up: Maintained communication with candidates, ensuring a streamlined follow-up process throughout the recruitment cycle.• Recruitment Process Management: Conducted job postings, maintained track sheets using Microsoft Excel, sent agreements to candidates, and marketed consultants (H1 B) for projects.• Client Interaction: Attended conference calls with onsite teams, being actively involved in H1B processing. Show less

Axximum
Mar 2016 - Oct 2021Account ManagerAxximum Business Solutions, Trichy, TamilnaduAccount Manager (Key Accounts)Aug 2019 - Oct 2021Responsibilities:• Key Account Handling: Managed and nurtured key accounts, delivering proactive and responsive account management services while building close client relationships.• Client Needs Anticipation: Proactively identified and acted upon customer needs, ensuring a high level of service satisfaction.• Prospect Identification: Identified and cultivated new prospects, contributing to business growth and expansion.• Team Management: Directed and drove the team to collaborate effectively in achieving set goals. Provided daily workload guidance and tracked progress to ensure objectives were met. Team Lead Mar 2016 - Jun 2019Responsibilities:• Team Management and Targets: Managed a team of 4-6 recruiters, setting and overseeing team targets on a daily, weekly, and monthly basis in technical recruiting for contract IT professionals in the US.• Guidance and Skill Development: Motivated and guided team members, facilitating their day-to-day recruiting tasks. Shared information and enhanced skill levels for improved service quality.• Quality Assurance and Process Improvement: Conducted quality checks on team submissions, maintained databases, and initiated process improvements for better service delivery.• Recruitment Process Enhancement: Managed and mentored recruiting staff, refining recruitment processes, and maintaining pipeline reports.• Performance Reviews and SLA Focus: Conducted performance reviews, set goals, and led process improvements to meet recruitment SLAs.• Candidate Preparation and Training: Prepared candidates for interviews, conducted background checks, and participated in training new staff to enhance skill levels and share expertise. Show less

TVS Next
Nov 2021 - Mar 2022AssociateTVS Next, Chennai, TamilnaduSenior Executive - IT Staffing Responsibilities:• Team Management: Directed a team of 4 recruiters and coordinated with 12 vendors, overseeing the entire hiring process from recruitment to onboarding.• Workload Management: Prepared daily workloads for recruiters, ensuring balanced work allocation and timely closures.• Client Interaction: Engaged directly with clients daily, addressing requirements, resolving issues, and participating in client meetings as necessary.• Mid to Senior Level Hiring: Managed and facilitated mid to senior-level hiring processes, catering to the specific needs of the organization.• Team Mentoring and Training: Mentored the team in candidate assessments, sourcing strategies, and profile assessments, fostering skill development and growth.• Performance Monitoring and Reporting: Monitored and reported on performance targets, arranging team meetings to focus on targets, improvements, and achievements.• Employee Development: Conducted training sessions for junior and new employees, ensuring alignment with company targets and performance standards.• Motivation and Performance Improvement: Ensured team motivation, monitoring, and measurement in line with company targets. Addressed performance or quality gaps promptly and provided accurate reports to senior management. Show less

Smart IT Frame LLC
May 2022 - Dec 2023Account Manager(Executive – Recruitment) Responsibilities:• Client Relationship Building: Established and nurtured quality relationships with clients, ensuring satisfaction and understanding of their recruitment needs.• Team Management: Oversaw a 20+ member team of recruiters and team leads, guiding and motivating them in a high-stress, fast-paced environment.• Requirement Gathering and Coordination: Gathered new requirements and coordinated effectively with the Talent Acquisition Team for efficient recruitment processes.• Candidate Screening Enhancement: Collaborated closely with hiring managers to improve candidate screening by aligning with business requirements.• Recruitment Process Handling: Managed end-to-end recruitment processes, from candidate identification, screening, and selection to negotiation and onboarding.• Vendor and Stakeholder Management: Effectively managed vendor relationships and liaised with stakeholders on a day-to-day basis.• Client Communication: Maintained regular communication with clients for job orders, feedback, and updates, ensuring a smooth recruitment process.• Interview Preparation and Candidate Support: Assisted candidates in preparing for various interview formats and kept them updated with the latest client information.• Recruitment Types: Handled various position types including Permanent, Direct (Fixed-term contract), Contract, and Contract-to-Hire roles.• Meeting Participation: Actively participated in daily client calls, review meetings, and appraisal sessions, contributing to problem-solving, decision-making, and team motivation.• Partnership Development: Established strong partnerships with upper management and Hiring Managers, driving maximum performance in recruitment, candidate delivery, and retention.Skills: Leadership, Problem Solving, Networking, Communication, Time Management. Show less
Licenses & Certifications
- View certificate

Hire for Critical Skills Assessment
LinkedInJun 2024 - View certificate

Source Quality Candidates Assessment
LinkedInJun 2024 - View certificate

Promote Employer Brand & Culture Assessment
LinkedInJun 2024 - View certificate

Become a Corporate Recruiter
LinkedInJan 2023
Languages
- taTamil
- enEnglish
- maMalayalam
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