Deep Enrich
Junior Larrouy
Sales Engineer - Pharmaceutical Accounts
7000 followers
Levallois-Perret, Île-de-France, France
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About me
Tech Support Senior Team Manager @ Doctolib | Transforming Healthcare through Technology
Education
Université Paul Sabatier Toulouse III
2001 - 2004Embedded Electronic & Industrial Software Degree Electrical and Electronics EngineeringUniversité Paul Sabatier Toulouse III
2001 - 2003Electrical Engineering & Industrial Software Diploma Electronic, Industrial Software
Institute of Technology, Carlow
2004 - 2006Bachelor's degree Electrical and Electronics Engineering
Experience
CEGEDIM
Feb 2007 - Jun 2007Sales Engineer - Pharmaceutical AccountsCustomer needs management Technical follow-up of commercial proposals
National Instruments
Aug 2007 - Oct 2021The Technical Support Dpt recruits and trains the company's engineers through a dedicated graduate program. Within the support organization our engineers train our customers, support them in the development of their projects and help other services (sales & marketing) in their daily activities. As the Manager, my main tasks are : - Team monitoring, Planning management, - Recruitment, Training, - Continuous Improvement of Processes and KPIs, - Development of individual and collective skills, - Goals Setting, Performance Monitoring Show less
Technical Support Senior Group Managers - Customer Care
Oct 2015 - Oct 2021Applications Engineer - Technical Support
Oct 2012 - Oct 2015Sales Engineer - Industries, Academics & Reasearch Accounts
Aug 2007 - Oct 2012
Doctolib
Oct 2021 - nowTech Support Senior Team Manager
Licenses & Certifications
- View certificate
DDI Facilitator Certification Process Workshop
DDI | Development Dimensions InternationalDec 2020
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