Amber Sykes

Experience

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  California State University, San Bernardino Office of Housing and Residential Life

  Sept 2010 - Jun 2011

  Resident Assistant

  • Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs.• Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.• Make regular rounds to ensure that residents and areas are safe and secure.• File and retrieve corporate documents, records, and reports.• Develop and coordinate educational programs for residents.

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  Baker's Burgers

  May 2012 - Sept 2013

  Customer Attendant

  • Active Listening — Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.• Coordination — Adjusting actions in relation to others' actions.• Service Orientation — Actively looking for ways to help people.

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  YMCA of the East Valley

  Aug 2013 - Nov 2013

  Substitue Youth Leader

  • Communicating with Supervisors and peers— Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.• Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.• Greet visitors and determine whether they should be given access to specific individuals.• File and retrieve corporate documents, records, and reports.

• 

  Staffmark

  Apr 2014 - Dec 2014

  Temporary Clerk

  • Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.• Compile, copy, sort, and file records of office activities, business transactions, and other activities.• Answer telephones, direct calls, and take messages.• Review files, records, and other documents to obtain information to respond to requests.

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  Colton Joint Unified School District

  Jan 2015 - Sept 2015

  Substitute Teacher
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  San Bernardino County Transitional Assistsnce Department

  Jun 2015 - Sept 2019

  Eligibility Worker
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  County of San Bernardino child support services

  Sept 2019 - Jul 2020

  Child Support Specialist
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  State of Arizona

  Jul 2020 - now

  Child Support Case Manager