Sheilla Hwalima

Experience

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  Outsourcing Solutions

  Jan 2009 - Feb 2010

  Pastel consultant

  • Software Installations, Registrations and Upgrades• Database setup • Troubleshooting errors and providing solutions • Forms design and Report writing • Performing SQL functions and querying • Database Conversions• User training • Telephonic support

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  Camelsa

  Mar 2010 - Apr 2012

  Project Manager / implementations Consultant

  Project management of assigned projects using project management software. Coordinating implementations from start until go live, and providing post implementation support;• Prepare and manage project initiation documentation, project plan and the delivery of projects on time, within budget and scope• Performing business Processes analysis to ensure the client processes work hand in hand with the product.• Implementation and setup of Pastel Evolution in a Municipal or Public Sector environment• Supporting existing customer implementations and provides support as defined by the support and service processes • Organising and conducting User training sessions • Client Database Management and Administration • General support on all modules used by municipalities (General Ledger, Accounts Payable, Accounts Receivables, Point Of Sale, Procurement, Bank Manager, Fixed Assets, Inventory, BIC, CRM, Payroll) Show less

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  Unisource Software Services

  Apr 2012 - Jan 2014

  Business Process Analyst/ Senior Consultant

  Project scoping and requirements specification documentation. Account Management on assigned business clients;• Testing and validating the functionality of the technical solution against the business requirements• Interfacing between the business client and the development team with regards to the business and functional requirements• Mapping business processes to software application • Configuring system as per Solution Proposal • Developing SQL Server triggers and procedures to enhance software functionality.• Conducting Internal Pilot runs on configured system• Conducting On-Site pilot runs with client before Go-Live• Conducting User Training • Handholding users upon Go- Live• Post implementation support• Performing SQL queries and DBA administration functions.• Report development utilising Excel with Pivot tables.• Report development utilising application Report Builder tool.• Report development utilising 3rdParty report writing BI tools (including container creation). Show less

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  Next Business Solutions

  Feb 2014 - Jan 2015

  Senior Consultant

  Conducting Pre-Sales tasks - producing proof of concepts.Conducting kick off meetingsConducting requirements gathering workshopsDocumenting technical and business requirements specification documentsTesting and validating the functionality of the system solution against the business requirementsInterfacing between the business client and the consulting team with regards to the business and functional requirementsEnsuring that the business requirements are delivered in the implemented solutionWorking with multiple business areas and multiple teams that require deep integration of solutionsBuilding and maintaining strong relationships with clients and acting as consultant on the application Show less

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  Freelance, self-employed

  Feb 2015 - Jul 2017

  Business Intelligence Specialist / ERP System Solutions Architect
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  OS Holdings PTY Ltd

  Aug 2017 - May 2020

  Management Team Member

  Contributing to Business Growth and supporting other business units.

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  The Firmware Hub

  May 2020 - now

  Business Solutions Executive