Steph Schoeman

Experience

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  Cappuccino’s Café & Pizzeria

  Jan 2006 - Jan 2007

  Waitress

  Responsibilities:• Escorts customers to their tables and ensures they are settled comfortably.• Take food and drink orders, input orders into Sales system for transmittal to kitchen staff while serving customers and ensuring exceptional quality of products and services

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  Trattoria Figaro

  Jan 2010 - Jan 2011

  Waitress

  Responsibilities:• Welcome customers to the restaurant and inform them of special offers • Check customers' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages• Take food and drink orders, input orders into Sales system for transmittal to kitchen staff while serving customers and ensuring exceptional quality of products and services• Assisted in the training of new waitrons.

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  Mugg n Bean

  Jan 2011 - Jan 2012

  Waitress

  Responsibilities:• Welcome customers to the restaurant and inform them of special offers• Take food and drink orders, input orders into Sales system for transmittal to kitchen staff while serving customers and ensuring exceptional quality of products and services• Assisted in closing duties, including restocking items and reconciliation of the cash drawer

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  DLW Distributors

  Oct 2012 - now

  Business Administration Manager

  Responsibilities:Administrative Level:• Pricing - ensure all pricing rejections on supplier orders are rectified on a daily basis• Monitor competing stock prices• Business development - source new suppliers• Manage all filing and archive related duties• Optimizing operational processes and procedures.Stock & Stock Listings:• Perform stock replenishment as required• Investigate inactive stock and act accordingly• Manage incorrect/damaged stock collection between warehouse and supplier• Quality check new stock listings from suppliers• Manage stock listing on system and in store• Source new stock listings from suppliers• Stock forecasting for internal use and suppliers• Coordinate stock logistics. Suppliers:• Handle new and old supplier operations and administration in terms of:supplier agreements, trading terms, product listings, stock management and any other queries that arise• Manage and build supplier relationshipsCustomers:• Manage product queries and any customer complaintsFinance:• Responsible for resource time allocation and stock for quote generation, capturing orders and invoices to clients and suppliers• Process employee payroll• Creditors and Debtors data capturingSome of the Clients and Suppliers I have worked with include:• Nestle, Voltex, Hellermann Tyton, Lancewood Holdings and Thesen Sawmilling. Show less