
Lakshmi Priya Ravisankar
Customer Relations Officer

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About me
Global Mobility Compliance
Education

PSG College of Arts and Science
2010 - 2013Bsc Nutrition Nutrition Sciences
Experience

Calicut Publicity Service
Jun 2013 - Oct 2014Customer Relations Officer
Sutherland
Oct 2014 - Feb 2016Consultant-EquifaxWas part of the outbound call/sales team for Equifax. During my tenure here I have gained key soft skills ranging from client experience management, grievance redressal, to sales skills pitching/closing of various financial products My Key Responsibilities included:• Strengthening working relationships with clients to entrench the Eqifax brand and advance sales.• Maintaining & prioritizing regular contact with partners to sustain and improve the relationship.• Lead/Generation and building lead database on daily target basis• Proactively identifying new opportunities to deliver innovative solutions to clients• Providing sales support to existing and new relationships, respond to more complex customer enquiries. Show less

Cognizant
Mar 2016 - nowWorking with GM apps, form filing, email triggering/management, excel tracking/reporting, taking calls as required.<br> Creating and Case filing for the local hire and on assignment associates for CE countries.<br> To handle process as per the defines operational matrices guided by the team lead/team manager<br> To be responsible for the quality of output delivered<br> To handle associate queries through mails and calls<br> To interact with onsite teams, vendors and attorneys<br> To participate in other activities and deliver pas per the Show less
Junior Executive
Jun 2022 - nowProcess Specialist
Oct 2019 - nowSenior Process Executive
Mar 2016 - Oct 2019
Licenses & Certifications
- View certificate

Strategic Thinking
LinkedInJun 2020 - View certificate

Microsoft Teams Essential Training
LinkedInJun 2020 - View certificate

Customer Service: Call Control Strategies
LinkedInJun 2020
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