Salman Khan

Experience

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  Tim Hortons

  May 2017 - Sept 2017

  Customer Service Representative

  - Interact with customers and resolve customer complaints in a friendly, service-oriented manner.- Ensure compliance with company service standards and inventory and cash control procedures.- Make recommendations, cross-sell products and introduce new ones.

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  Sadr Najd

  May 2018 - Aug 2018

  Field Supervisor

  - Lead and motivate staff on sites- Ensure customer satisfaction is maintained and staff are performing duties to the best of their abilities- Report complaints to the Operations Manager in a timely manner- Recommend and assist employee development programs to sustain a competitive advantage in the industry- Liaise with Health and Safety, Traffic Management Planning, and Human Resources departments, as necessary, to ensure compliance- Conduct the duties of a Traffic Control Person or Lane- Control Technician for coverage as needed- Participate in the on-call weekend rotation- Report all accidents, incidents and near misses immediately to the Health and Safety Officer and complete all required reports and forms Show less

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  NCI Canada Inc.

  Feb 2020 - Feb 2021

  Project Sales Engineer
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  Valvsource America

  Jan 2021 - May 2022

  Branch Manager
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  SoftwareReviews

  May 2022 - now

  Director, Member Services

  Marketing technology professional known for developing strong relationships with business and IT leaders. Established record of launching customer-focused initiatives for best-in-class firms & technologies. Focused on driving growth for B2B and B2C organizations through research, demand-generation, brand expansion, digital transformation and customer engagement in high-growth SaaS and investment companies.- Keywords: account executive, marketing, digital transformation, software, research, business development, digital marketing, lead nurturing, business strategy, measurement, analyst relations, corporate communications, sales, channel marketing, GTM strategy, account base marketing, strategic planning, marketing automation, entrepreneurshipSpecialties:Marketing Tech StrategyGTM StrategyAccount Based MarketingDigital Strategy and OperationsPipeline ManagementDemand GenerationMedia/Analyst RelationsProject ManagementSoftwareReviews’ mission is to improve the B2B software experience for all software buyers and providers. Our pragmatic tools and detailed customer insights help software buyers maximize success with their technology decisions. Combining deep buyer knowledge and experience, SoftwareReviews’ go-to-market practice helps technology providers better understand customer needs and accelerates planning and execution of go-to-market and product strategy.SoftwareReviews is a division of Info-Tech Research Group, a world-class technology research and advisory firm with over two decades of experience in research-based IT advice and technology implementation. Show less