Maja Zor

Experience

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  Various clients

  Jan 2002 - Jan 2005

  Office Manager / Freelance interpreter / translator

  • Translating project documentation, contracts, etc.• Interpreting meetings (in parliament, political meetings, project meetings, etc.)• Clients included: Ljudska Univerza Škofja Loka, Municipality of Škofja Loka, Goethe Institut

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  All Saint's CE Primary School

  Oct 2006 - Jun 2007

  FL Assistant

  • Planning and leading cross-cultural and cross-curricular programmes from Reception up to Year 6, and attracting media attention to cover the international day.

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  Tales, d.o.o.

  Jul 2007 - Jul 2011

  Course Leader / Teacher Trainer / MFL Teacher

  • Assisting with the organisation of meetings, schedules and course coordination• Providing teacher training for new teachers• Administrative support to the head and extensive diary management• Material and book selection and approval• Leading Cambridge Exams preparations

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  JGZ Brdo, State Protocol Services Slovenia

  Oct 2007 - Sept 2008

  Marketing and office manager

  • Writing contracts and tenders• Account management of existing clients and promoting the venue to prospective clients• Dealing with international clients in person, over the phone and email in English, German and Slovenian• Assisting the marketing manager by selling the venue and services• Making travel arrangements for individuals and groups• Liaising with other departments, e.g. financial, buying, IT, etc.• Coordinating conference room booking• Events managing during the EU Presidency in 2008, i.e. ensuring the smooth running of events by being the first point of contact for clients and arranging all their needs are met, e.g. additional equipment, catering changes, schedule changes, transport organisation, etc.• Assisting with media relations by providing photographs of events and venues Show less

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  OŠ Dob

  Dec 2008 - Apr 2010

  MFL Coordinator / MFL Teacher

  • Coordinating lessons with foreign language teachers, coordinating external competitions• Providing support to the SEN staff

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  Knjige, itd.

  Jan 2009 - Jan 2010

  Translator

  • Using Microsoft Office packages to work on literary translations published in Slovenia• Translating fiction and non-fiction from English and German• Translating books by Nora Roberts, Nate Booth, Nina Kresswitz and Carol Kloeppel• Using Evrokorpus, a multilingual corpus of translations

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  St. Clare's, Oxford

  Jul 2010 - Aug 2010

  EFL Residential Teacher

  • Developing and implementing outline as well as detailed plans for courses• Ensuring that students’ progress is monitored and extensive records management• Working to tight deadlines required by the 3-week schedule• Collaborating with the course director, director of studies and teachers• Assisting with student placement• IT support, i.e. IWB functions, programs• Supporting the activities staff

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  OŠ Koroška Bela Jesenice

  Sept 2010 - Sept 2011

  EFL, German Teacher, Competition Coordinator

  • Responsible for ongoing student assessment• Writing reports and meeting minutes• Coordinating foreign language competitions• Maintaining and ordering new stock, e.g. stationery, library books, course books, etc. • Functioning as an external assessor• Contacting cultural institutions, e.g. American Embassy in Slovenia, British Council, etc. to set up meetings and debates for students• Allocating rooms and responding to equipment needs

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  St. Clare's, Oxford

  Jul 2011 - Aug 2011

  EFL Residential Teacher

  • Developing and implementing outline as well as detailed plans for courses• Ensuring that students’ progress is monitored and extensive records management• Working to tight deadlines required by the 3-week schedule• Collaborating with the course director, director of studies and teachers• Assisting with student placement• IT support, i.e. IWB functions, programs• Supporting the activities staff

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  St Jude's CE Primary School

  Oct 2011 - Jan 2013

  Assistant

  • Administrative support• Developing systems for filing records and documentation• Records management and timetable coordination• Progress monitoring, assisting in assessment • Developing and implementing numeracy strategies for Maths intervention• Building and maintaining excellent relationships

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  Linkdex

  Jan 2013 - Jun 2017

  • Instructing clients on the best use of Linkdex Platform; providing guidance and consultancy to add value to client's business.• Managing client expectations as well as their global digital education.• Managing and liaising with internal teams. • Growing existing accounts.• Acting as a day to day point of contact for key partners, serving as an escalation point for business and technical issues.• Performing ongoing needs analysis, performance review & opportunity assessments.• Participating in new global and regional business pitches when needed. Show less • Providing SEO consultancy to brands and agencies• Training clients on the best use of Linkdex platform, managing expectations, building strong business relationships, delivering results in order to maintain client retention level• Researching keywords, market and competition to provide clients with the best possible product configuration as well as insight into how the data represents events in the marketplace• Reporting on existing clients using Excel and Salesforce• Creating KPI and Usage Stats Reports• Attending a variety of conferences to enhance the industry knowledge• EchoSign Administrator• Building customised reports for senior management team in Salesforce• Using Excel to report on the clients’ use of the system, customising reports, creating Pivot tables• Managing Google Drive and Dropbox to create new systems for Account Management, HR and Finance Teams• Responsible for complex domestic and international travel for the UK and USA teams, CEO and VPs• Maintaining Invoicing and Credit Control Systems using Sage, Salesforce and Excel• Creating Order Forms, regulating a system for filling of signed contracts• Overseeing the migration of the CRM system, ensuring compliance in use of Salesforce• Providing CRM support and training to other teams, e.g. Sales, Marketing• Managing an audit of accounts and tracking remedial action• Training new starters, assessing the workload for the support team and distributing it to team members accordingly• Managing staff annual and sick leave through Google docs• Managing the office diary, supplies and expenses Show less

  • Account Director

    Nov 2015 - Jun 2017

  • Senior Account Manager

    Jan 2014 - Oct 2015

  • Account Manager

    Jan 2013 - Jan 2014
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  Wunderman Thompson Commerce & Technology

  Jun 2017 - May 2024

  Group Account Director/Operations Director
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  VML

  Jan 2024 - now

  Group Account Director / Operations Director