Roshan Reddy

Experience

• 

  SABASH ENGINEERING (CHENNAI) PRIVATE LIMITED

  Jun 2012 - Jul 2013

  Technical Support Engineer

  Troubleshoot the Desktop issue (Hardware and software),End user support with thesoftware like outlook, tally installation, etc. Managing IT Materials

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  RP Telebuy Skyshop

  Sept 2014 - Mar 2016

  System Administrator

  Primary level troubleshooting of Server machine (like Dell Power Edge, HP ProliantDL180, DL380) and desktop issues. Handled Virtual Machine on Citrix Xen Server.Managing Domain Controllers, File Server, WDS, DNS, etc. Providing access in NAS andFile server. Creating and managing Group Policy’s, security Policy for the domain users,handing the Domain server (Server 2008 R2). Managing Security for the Local & RemotePC’s and server using McAfee, Symantec Endpoint protection and K7 Enterprise Security. Show less

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  Movate

  Jul 2016 - Mar 2018

  Senior System Engineer

  Primary Role : Windows and VM team Handling . Secondary Role : Escalations Lead, SOPfor Project, Provide Training (Technical/Process), Creating RCA, Handling other DomainTickets (Network, Help Desk, Backup, SQL), Ticket Auditing. Monitoring the Manageddevices for the clients worldwide via Remote Monitoring & Management tool. ProvidingL2 support for the managed devices, technical support for 500+ Clients, PerformTroubleshooting on the Alert Triggered for the devices, Working on Client RequestTickets and providing solutions and Perform patching on the L2 devices Show less

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  Equiniti India

  Apr 2018 - Mar 2019

  Wintel Administrator

  Providing L2 and L3 Windows Server Support for internal IT and Business partners ofEquiniti, network access to the end user on TMG Firewall, Investigate on malwareinfection on workstation/server, SCOM monitoring remediation for repeated alerts andHandling Priority Incidents and provide root cause. Team Scope : Active Directory, DNS,RDS, DFS, Direct Access, Hyper-V, Failover Clustering, IIS, Exchange.

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  Photon

  Mar 2019 - Dec 2023

  Working as a part of Internal Server Team which manages 400+ Servers. Management ofservers includes AD, DNS, DHCP, VMware Hosts, CA, RADIUS and Linux Based Servers.Build server from scratch for project requirements, Closely working with other InternalTeam for the new requirements and Major changes . Key responsibility are AD Site andObject managements, Defining GPO's, Backup (Veritas), Storage management( TapeDrive, Blob and Dell EMC Storage), Server upgrades, PowerShell Scripting for automationand Log management. Show less

  • Assistant Manager

    Jul 2023 - Dec 2023

  • Senior Executive

    Mar 2019 - Jun 2023
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  Hexaware Technologies

  Jan 2024 - now

  Technical Specialist