Trevour Kitavi

Experience

• 

  BROADBAND COMMUNICATION NETWORKS LTD

  May 2016 - Aug 2016

  Engineering Intern
• 

  BROADBAND COMMUNICATION NETWORKS LTD

  Jul 2017 - Sept 2017

  NOC Intern

  NOC• Ensuring proper fault identification, first line fault clearance, fault escalation and follow up.• Accurate documentation and escalation• Reacting to network failures/critical alarms within 10 minutes• Maintaining an up to date work log with all TTs, detailing fault clearance procedures and remarks.• Accurate and timely response to customer queries as per SLAs• Maintaining accurate network updates and reporting• Ensuring proper incident management handling.Field work•Conducting interference hunting using Rohde and shwarz device to locate possible sources of interfering signals•Follow up the relevant authorities to have the cause of interference switched off and report radio nag back to the service provider on the changes of radio network. Show less

• 

  SEACOM LTD

  Jan 2020 - Mar 2020

  IP & Transmission Engineering Intern
• 

  Intersat Africa Limited

  Aug 2020 - May 2021

  Technical Support Engineer
• 

  Liquid Intelligent Technologies

  Jun 2021 - Jul 2022

  Customer Service Engineer
• 

  WIOCC

  Aug 2022 - now

  • TAC Engineer

    Aug 2024 - now

  • Network Activation Engineer

    Aug 2022 - Jul 2024