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CHINELO EKENTA

CHINELO EKENTA

Content Writer

Followers of CHINELO EKENTA2000 followers
location of CHINELO EKENTAJos, Plateau State, Nigeria

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  • Timeline

  • About me

    Senior Operations Manager| Project Manager | Community Success Manager

  • Education

    • IRGIB-Africa University

      2014 - 2017
      Bachelor of Science - BS Food and Pharmaceutical Technology

    • Udacity

      2022 - 2022
      Nanodegree Product Management

      The product management nanodegree course covered the skills a product manager needs to have to create a product, launch the product, and manage it's deliveries. We had a range of hands on projects that borders on, how to discover a problem, understand the users need, the product design and development stage, how to prioritize problems, launching and managing a MVP.We also covered how to understand that a product will not work, and the right time to agree not to go on with a… Show more The product management nanodegree course covered the skills a product manager needs to have to create a product, launch the product, and manage it's deliveries. We had a range of hands on projects that borders on, how to discover a problem, understand the users need, the product design and development stage, how to prioritize problems, launching and managing a MVP.We also covered how to understand that a product will not work, and the right time to agree not to go on with a project or kill the idea.We explored different tools like Figma, plot.io and Google tools to conclude these projects. Show less

  • Experience

    • Dinetek Nigeria

      Jan 2017 - May 2018
      Content Writer

      -Freelance writing- Strategy meeting

    • Autochek Africa

      May 2018 - Aug 2018
      Telesales Representative

      - Accounts management.- Follow up calls to reactivate churn clients.- Log reports on Zoho CRM.- Pitching new deals to clients and upselling to higher packages.- Conflict resolution- Client relationship management

    • Moncordel

      Oct 2018 - Dec 2019
      Administrative Assistant

      - General admin duties.- Developing and implementation of new strategies.-Employee profiling.- Risk management.- Creation of yearly brochure.- Management of students welfare

    • Impact HER Africa

      Apr 2020 - now

      As the Senior Operations Manager at ImpactHER, I lead a dynamic team in ensuring the seamless execution of our mission to support and uplift women entrepreneurs. My focus is on driving operational excellence, aligning activities with organizational goals, and implementing robust quality assurance measures to uphold ImpactHER's high standards. - Management of all internal and external operations.- Goal setting and KPI evaluation.- Programs creation and management.- Risk analysis and management.- Problem resolution.- Recruitment and employee performance management.- Content creation and analysis.- Community relations and management. - Managed all social media handles.- Created adcopies and flyers for campaigns.- Organised webinar sessions.- Managed the community.- Creation of weekly newsletters.- Graphics Design.- Creation of content calendars.- Content analysis and reporting.

      • Senior Operations Manager

        Jan 2023 - now

      • Operations Manager

        Oct 2020 - Dec 2022

      • Digital Strategist

        Apr 2020 - Oct 2020

  • Licenses & Certifications