Amit Kumar Mishra

Experience

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  Huawei Telecommunication (India) Company Private Limited

  Aug 2008 - Aug 2009

  Graduate Engineer Trainee

  • Performed integration and configuration of Datacom products like routers and switches to build MPLS backbone carrying mobile and data services as Data Communication and Fixed Network Engineer.• Prepared detailed configurations using network infrastructures to ensure networks are configured to operate at optimal performance.• Performed hardware and service acceptance tests of Datacom products like routers and switches with customer

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  Kelly Services (India) Private Pvt. Ltd)

  Aug 2009 - Sept 2010

  Engineer

  • Provided Level 2 skills in troubleshooting and restoration of network problems and to solve customer complaints regarding IPTV, IP broadband services, Internet lease line and MPLS services.• Handled various projects TTML MPLS, MTNL BB and MPLS Network, LOOP(BPL) GSM Network as support engineer.• Performed regular preventive maintenance of NE40/40E/80E, MA5200, S3300 &S6500 and firewall nodes related to various projects and taken corrective actions to fix the network issues.• Reviewed network design, HLD, LLD to provide network acceptance of projects to TAC operational support and performed multiple software upgrades of routers, switches and firewall nodes. عرض أقل

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  Huawei Telecommunication (India) Company Private Limited

  Sept 2010 - Jan 2013

  Network Engineer

  • Provided Level 2 skills in troubleshooting and restoration of network problems and to solve customer complaints regarding IPTV, IP broadband services, Internet lease line and MPLS services.• Handled various projects TTML MPLS, MTNL BB and MPLS Network, LOOP(BPL) GSM Network as support engineer.• Performed regular preventive maintenance of NE40/40E/80E, MA5200, S3300 &S6500 and firewall nodes related to various projects and taken corrective actions to fix the network issues.• Reviewed network design, HLD, LLD to provide network acceptance of projects to TAC operational support and performed multiple software upgrades of routers, switches and firewall nodes. عرض أقل

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  Orange Business

  Jan 2013 - Oct 2013

  NSS Engineer

  • Provided L2 level technical support to global customer service and backbone supervision centers by resolving low to medium and complex backbone network problems as member of Network Support and Services Unit of Orange Business Services.• Identified Backbone network congestion issues and coordinated with Network planning and rollout teams to ensure timely capacity upgrades.• Worked on multi-vendor platforms like Cisco, Alcatel, Nortel – DPN 100 family, Passport family, DNX Platforms

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  Ericsson

  Nov 2013 - Jun 2015

  Senior Engineer

  • To provide technical support to MPBN network of Bharti Airtel Ltd by resolving medium to complex backbone network problems and medium contributing to targeted customer satisfaction and network performance business objectives. • Handling customer escalated and critical issues as per SLA to maintain the network performance and KPI.• Troubleshooting Backbone network issues related to GPRS, 3G data throughput, CS and Voice.• To provide L2 and L3 support to 2nd LA MS team being a part of CS team and SPOC for North Region.• To generate “Major Incident Reports” for Critical network incidents and problems.• Performing Monthly health check for the Nodes, analyzing them and taking corrective measures accordingly.• Working on multi-vendor platforms like Cisco, Juniper, and Redback, Extreme and Huawei. عرض أقل

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  Huawei Telecommunication (India) Company Private Limited

  Jul 2015 - Mar 2016

  Deputy Manager

  • HLD and LLD preparation, network planning and I&C for NE40E-X8, NE40E-X16,NE5000E-X16A, L3 Switches(5300 series, 6300 series) , ATN 910/ 950B , BRAS (NE40E-X8)• Team management, Level 3 technical support to deliver the project• Preparing technical response for RFP,SOC• SOW and RAM finalization• Technology and product training to customer and internal team member

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  Ericsson

  Apr 2016 - now

  Team Lead IP

  • Performing team management duties as team lead by providing technical assistance to team members related to MOP preparation and troubleshooting queries related to customer Network.• Configuring VLAN, zones, security policies and maintaining Fortinet Firewalls & Analysis of Firewall logs• Provided Firewall administration (Creating and removing firewall rules as needed), Network Security Administration, and Network Engineering duties within an OSPF / BGP environment• Working on carrier grade Huawei routers, switches and firewalls involving various protocols and technologies like BGP, OSPF, ISIS, MPLS, SDWAN SD-Access.• Manage Cloud telco network involving technologies such as virtualization, SDN, NFV.• Working on SDN network involving DCGW, SPINE and LEAF switches, VNF Firewalls for new services MOP preparation and execution.• Planning, developing and deploying changes under IP core and Metro network to perform smooth switchover activities related to redundancy of services.• Handling customer escalated and critical issues as per SLA to maintain the network performance and KPI.• Involved in configuration and integration of new services at IP core and access layer by following method of procedures for as per Network requirements.• Involved in basic scripting using Python to automate day-to-day task e.g. generating health check reports. عرض أقل